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Bocker Auto Group - Service Center

Freeport, IL

4.9
181 Reviews
Call Service Center (815) 656-4138

181 Reviews of Bocker Auto Group - Service Center

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July 02, 2025

Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else! More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We greatly appreciate your trust in Bocker Chevrolet GMC and your dedication to driving 57 miles for our service. It's fantastic to hear that you feel we provide the best care for your vehicles. We look forward to serving you and your family for many years to come! Sincerely, The Bocker Chevrolet GMC Team

July 01, 2025

Just had oil changed. Checked all fluids and air pressure and vacuumed filled all fluids More

by bearfan303
Recommend Dealer
Yes
Employees Worked With
Oil change
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Jul 02, 2025 -

Bocker Auto Group responded

Thank you for your review! We're glad to hear that you had a positive experience with your oil change at Bocker Chevrolet GMC. Keeping your fluids topped off and ensuring proper air pressure is important for your vehicle's performance. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 22, 2025

They kept me informed of the progress of installing a new tire and rim and showed me the damage that made it necessary. Thank you. More

by wam1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're glad to hear that you were kept informed during the installation of your new tire and rim at Bocker Chevrolet GMC. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

June 20, 2025

It was fast and reliable. They changed my oil and filter and put a new valve stem on my tire that had a slow leak More

by dbonnet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Bocker Auto Group responded

Thank you for your positive feedback! We're glad to hear that your oil change and tire service were fast and reliable. At Bocker Chevrolet GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 17, 2025

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent. More

by emstoner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Bocker Auto Group responded

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 13, 2025

I was in for an oil change. I’m still waiting from GM to direct me about my 6.2L engine recall. More

by smiller991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lube
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Jun 13, 2025 -

Bocker Auto Group responded

Thank you for your feedback. We appreciate you choosing Bocker Chevrolet GMC for your oil change. We understand your concern regarding the 6.2L engine recall and want to assure you that we are here to help. Please feel free to reach out to us directly, and we'll do our best to assist you with any updates from GM. The team looks forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

Bocker always goes above & beyond with their communication & customer service. I always have an incredible experience with I work with them! More

by pierceathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and customer service you receive at Bocker Chevrolet GMC. It's always our goal to provide an incredible experience, and we're thrilled to hear that you feel that way! We look forward to working with you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

I made my appointment for today's visit last week with Heather. Upon my arrival, she greeted me with a warm friendly smile and reviewed with me today's maintenance for my Cadillac XTS. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Bocker Auto Group responded

Thank you for the wonderful feedback, Dennis! We're thrilled to hear that Heather provided you with such a warm and friendly welcome during your visit for the maintenance of your Cadillac XTS. At Bocker Chevrolet GMC, we strive to deliver exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

They always do what is expected of them and they do it in a timely manner. More

by ronr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
4.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that Bocker Chevrolet GMC consistently meets your expectations in a timely manner. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

The service and the people are GREAT! We have been using them for about fifty years, total! More

by jtginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2025 -

Bocker Auto Group responded

Thank you for your review! We're glad to hear that you've been with Bocker Chevrolet GMC for about fifty years. Your loyalty and support truly mean a lot to us. We're committed to providing great service and we look forward to assisting you for many more years to come! Sincerely, The Bocker Chevrolet GMC Team

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