Bob Smith Toyota

Friendly, helpful and articulate people. I will always return to this clean, efficient and thorough dealership. I will always return to this clean, efficient and thorough dealership. More

Customer service was exceptional. Jesse was very informative. Answered all my questions. Explained how to operate all the buttons. I am very pleased with this dealership. I really lik Jesse was very informative. Answered all my questions. Explained how to operate all the buttons. I am very pleased with this dealership. I really like this car. Looking forward to driving many miles with it. More

I've always had a great experience at Bob Smith Toyota but my most recent was exceptional. Emily was my service advisor and accommodated my unique needs. My car is difficult to operate due to a device ins but my most recent was exceptional. Emily was my service advisor and accommodated my unique needs. My car is difficult to operate due to a device installed and upon explaining that to Emily she made sure the technicians understood and made sure I felt comfortable and that the device wouldn't malfunction. She absolved so much anxiety I had going in to the service appointment, will definitely be requesting her next time! More

Customer Service needs improvement. Very Impersonal. When I picked up my car, asked about floor mats and where were they, the guy who brought car did nothing to help find them. Very Impersonal. When I picked up my car, asked about floor mats and where were they, the guy who brought car did nothing to help find them. More

Outstanding customer service for 9 years now. Treats customers like family. Timely service even without appointment. They are excellent at prioritizing work flow in the Service Department. Bo Treats customers like family. Timely service even without appointment. They are excellent at prioritizing work flow in the Service Department. Bought my current Prius from Haik at Bob Smith Toyota in 2013 and will buy from them again when I have to replace it. More

Was unable to fix the low tire indicator while I waited. Was notified that the service providers would need more time. They did provide me with a list of other items that need my attention in the near fut Was notified that the service providers would need more time. They did provide me with a list of other items that need my attention in the near future. The rep was friendly and did not pressure me to get these additional services at a specific time. I will return when I can leave the car for a day. More

Low tire. Repaired quickly, efficiently. Clear service options and prices provided up front. Immediate attention with no appointment! Repaired quickly, efficiently. Clear service options and prices provided up front. Immediate attention with no appointment! More

Superb service. Well run operation. Totally pleased with the service. Had car towed to dealership due to a blown tire that was not repairable. Got a new tire and Well run operation. Totally pleased with the service. Had car towed to dealership due to a blown tire that was not repairable. Got a new tire and a general maintenance performed. My Corolla Hybrid ran like a top. Love this dealership. More

Service was quick and efficient. I was kept informed during the whole process. I was very happy with the service. I was kept informed during the whole process. I was very happy with the service. More