Bob Smith Toyota

I just love this dealership . Everything about it is first class , best practices, great service , friendly and personal . It should be a model of what every good business should be .great employees who first class , best practices, great service , friendly and personal . It should be a model of what every good business should be .great employees who like working here and reflect that back to its customers . The best !!! More

Jaime Guzman, the service representative, has always been courteous, professional, knowledgeable, and friendly. The service was performed in less than the expected time, and a detailed report on the car’s c courteous, professional, knowledgeable, and friendly. The service was performed in less than the expected time, and a detailed report on the car’s condition was provided. More

My husband and I have been long time customers and have no reason to complain. Always great treatment both in sales and in the service department. Jaime is fantastic. Polite, patient, understanding, very no reason to complain. Always great treatment both in sales and in the service department. Jaime is fantastic. Polite, patient, understanding, very good at communicating what needs to be done as well as to committing what we, the customers, ask to be done. Of course Mike Smith gives us reason to drop in just to say hello. Good natured, responsible and responsive employees make visits for car care super easy. More

I am not a junior woman and I have bought many cars. Never have I encountered the courtesy, professionalism and good nature of the staff at Bob Smith Toyota. Thank you Jesse, Haik, Eric, You three h Never have I encountered the courtesy, professionalism and good nature of the staff at Bob Smith Toyota. Thank you Jesse, Haik, Eric, You three have sold me three cars that served very well. You have advised me correctly, even educated me and fed my dog. I am appreciative. I do not tend to meet the mechanics, but want all to know that I have never had to have work done twice. It is said that attitude starts at the top for which reason I say, Many thanks, Bob Smith!! Royan Herman More

Great and courteous service. Have a new home for my 2009 Yaris. Mike understood my old friend very well. Very happy at Bob Smith after servicing at Keyes since I bought her in 2009. Yaris. Mike understood my old friend very well. Very happy at Bob Smith after servicing at Keyes since I bought her in 2009. More

Great customer service. Mike Burkholder was great to work with. Got me in and out in no time. Explained all the recommendations with no pressure sales. We even talked a little baseball. with. Got me in and out in no time. Explained all the recommendations with no pressure sales. We even talked a little baseball. More

I've been a customer of Bob Smith Toyota in LaCrescenta for several years. Jaime has been my service contact and he is always great. I trust him and he makes the company look good. I bought a new Toyota la for several years. Jaime has been my service contact and he is always great. I trust him and he makes the company look good. I bought a new Toyota last week and the sales team made it easy. Thank you to the entire Bob Smith Team.....especially you, Jaime. More

Always polite, always on time and they always do a good job. Jaime is the best service writer, he has been my guy for years and does a great job. I am always happy with the service I receive from Bob Smith job. Jaime is the best service writer, he has been my guy for years and does a great job. I am always happy with the service I receive from Bob Smith Toyota. More

The Best Service Ever. I was reminded and via text and my issue was fixed so fast. Emily was so on top of this. Bob Smith Service, professionalism and friendliness is incredible. Bob Smith is the best. issue was fixed so fast. Emily was so on top of this. Bob Smith Service, professionalism and friendliness is incredible. Bob Smith is the best. More