Bob Smith Toyota
La Crescenta, CA
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357 Reviews of Bob Smith Toyota
Personal, helpful, honest as dealerships get, great service. I believed they prioritized my interests well vs their own and they have been very helpful post sale and with service. service. I believed they prioritized my interests well vs their own and they have been very helpful post sale and with service. More
Dealer gave me a hard time with my service then was supposed to call me after to schedule future service and never did follow up. Will be going to a different dealer. Not friendly at all and horrible c supposed to call me after to schedule future service and never did follow up. Will be going to a different dealer. Not friendly at all and horrible customer service More
Emily Johnson is who we work with. She is very courteous, helpful and always with a pleasant attitude and a nice smile. I always ask for her when I has to have our cars serviced. helpful and always with a pleasant attitude and a nice smile. I always ask for her when I has to have our cars serviced. More
Worked with Antonio, he was very helpful! He was very knowledgeable and qnswered every question I had. They were very patient and worked with me on making a deal. No hidden fees! Amazing place to get a n knowledgeable and qnswered every question I had. They were very patient and worked with me on making a deal. No hidden fees! Amazing place to get a new car! More
We have bought cars and serviced our vehicles here for over 10 years and have always been satisfied. Our salesman, Jesse, has always been wonderful to work with. over 10 years and have always been satisfied. Our salesman, Jesse, has always been wonderful to work with. More
I've always taken our 2 Prius for servicing at Bob Smith, and have been satisfied up until now.. The check engine light came on, and I took the 2015 Prius in to see what the problem was.They ran a check, a and have been satisfied up until now.. The check engine light came on, and I took the 2015 Prius in to see what the problem was.They ran a check, and said that the problem had been found, and was repaired. However the check engine light continued to come on periodically. I took it back. The service department found other problems that required the engine to be rebuilt. After a few weeks they finished the job.. However, when I got the car back, it had not been washed, with even a hosting off of the exterior. There where used latex gloves in the drink holder, and discarded plastic head covering left in the car. More