Bob Smith Toyota

The service rep. Took care of my wife’s 2015 Avalon for 8 years. Which helped me immensely with the decision to buy another Toyota. Jaime Guzman is responsible for th Took care of my wife’s 2015 Avalon for 8 years. Which helped me immensely with the decision to buy another Toyota. Jaime Guzman is responsible for the repeat sale. More

The salesman was very attentive, knowledgeable, and thoughtful. They had the exact car I was looking for at a reasonable price. The salesman spent a lot of time explaining all the features of the car. thoughtful. They had the exact car I was looking for at a reasonable price. The salesman spent a lot of time explaining all the features of the car. I could not be happier with my total experience. More

Terrible experience with the sales team and manager at Bob Smith. I have been in the market for a Grand Highlander since it was available. I live local to Bob Smith but have been doing my research for the Bob Smith. I have been in the market for a Grand Highlander since it was available. I live local to Bob Smith but have been doing my research for the car and found other Toyota Dealerships that are selling the GH at no dealer markup. Explained that to the salesman and said to come in, test drive the car and see what the manager can do. I had no idea what they were doing but when giving me an estimate for my my car, but they broke my panorama sunroof to my trade in and had the audacity to still charge me 11% (over $6,500!) dealer markup! They explained “all I did was press a button”. Yes, but you didn’t consult me to make sure whatever you were doing was not going to break my car! INSANE! To say the least, I went to I went to another Toyota dealership and bought a 2024 Grand Highlander Hybrid for no dealer markup. Save you time and money and go elsewhere.$6,500 it worth the research. More

Great service and friendly people! They made me feel super special and taken care of. They made me feel super special and taken care of. More

Efficient, trustworthy, professional , simpathic, patient, knowledgeable, I will always come and will recommend this location of Bob Smith to all my friends and relatives, Vahik the chief mechanic is patient, knowledgeable, I will always come and will recommend this location of Bob Smith to all my friends and relatives, Vahik the chief mechanic is the best, so knowledgeable, efficient and very professional. And working with the fleet manager Mr.Young Lee is so smooth, pleasant and informative, that you will make no mistake on your decision. More

This is my third vehicle purchased from Bob Smith Toyota. Tom Moratto is professional and consultative and patient to work with. Pete Smith has been working with me for 17 years and he is an honest Toyota. Tom Moratto is professional and consultative and patient to work with. Pete Smith has been working with me for 17 years and he is an honest no nonsense man to work with. He backs up everything he tells you and the service provided after the sale is excellent. We will keep going back to Bob Smith for vehicles needed in the future. More

Servicing your vehicle here is way too expensive. They will overcharge you on every little bit of maintenance that they can try to swindle you into purchasing. Some of the maintenance I requested was They will overcharge you on every little bit of maintenance that they can try to swindle you into purchasing. Some of the maintenance I requested wasn't even completed, which nobody at the dealership told me about face to face. I had to read the 7-page service report to find that out. I will never take my car back here again. It is a scam and you can get everything they offer done for a third of the price with any independent mechanic. More

I've had only Toyota cars for a long time now. I bring in my car for oil changes and other maintenance. There used to be a rare gem of a service advisor here named Emily. She was patient, answered I bring in my car for oil changes and other maintenance. There used to be a rare gem of a service advisor here named Emily. She was patient, answered all questions and thorough. But she found another job so I've had appointments with others. They talk fast and rush, rush. Too bad it's the closest dealership and they do offer rides so I can work somewhere else while I wait for my car to be serviced. Look, I am happy to recommend them if they make changes. If you've had similar experience with them and you do a similar review, maybe they can see that we are pulling for them to improve. More

Sako, the salesman, was patient, answered out questions and he went out of his way to explain all the features of the car. and he went out of his way to explain all the features of the car. More