Bob Ross Buick GMC

I've dealt with this dealership for about 20 years and they have never disappointed me. I've never considered going anywhere else. they have never disappointed me. I've never considered going anywhere else. More

Over many years, have purchased 10 cars, 2 p/u trucks, & 3 vans. Always a great relationship with the entire staff! Probably why I keep coming back! Salesman Tom Spears, best ever to work with. Listens, 3 vans. Always a great relationship with the entire staff! Probably why I keep coming back! Salesman Tom Spears, best ever to work with. Listens, offers good advice, and follows up. More

Always superb experience! ! Jesse and Nina worked very hard at getting me out the door by 300pm. Very friendly and professional. When I lived in Columbus I always scheduled ma ! Jesse and Nina worked very hard at getting me out the door by 300pm. Very friendly and professional. When I lived in Columbus I always scheduled maintenance at Bob Ross Buick. They are the best GM dealer service!!! More

Good except my seat & odometer was changed when finished Service men were professional All good Service men were professional All good More

Ricardo was courteous, professional, and knowledgeable about the vehicle l purchased from Bob Ross Buick GMC. Thank you about the vehicle l purchased from Bob Ross Buick GMC. Thank you More

This dealership sales great Buicks. I have two from there. They have a long life span for the amount of miles I have on my vehicles. I’ll probably continue to make purchases there for m I have two from there. They have a long life span for the amount of miles I have on my vehicles. I’ll probably continue to make purchases there for many more years. More

Tom, thank you! ! You made the entire buying process so easy!! I’d recommend you and this dealership to my friends and family!! God Bless ! You made the entire buying process so easy!! I’d recommend you and this dealership to my friends and family!! God Bless More

We have always had a good experience but recently had an issue with our insurance, Endurance. The claim was not submitted by your office so I ended up paying the full amount, $1,751. After working with yo issue with our insurance, Endurance. The claim was not submitted by your office so I ended up paying the full amount, $1,751. After working with your gentlemen, they helped make it right. I did not expect them to write me a check but was okay with them doing work to cover my loss. The only complaint that I have is that I believe they should have worked with Endurance to get the exact amount they would have paid and then covered that amount in work done. I did not get an itemized bill nor an amount concerning the Endurance coverage. I have no idea how close they came to covering the error. I am very grateful for what they did, covering the cost of my last visit. It was not my intention to take advantage or get more than was owed to me. I am very grateful that they helped but it should not have been so difficult. To me the choices were clear, your mistake, your obligation to do right by the customer. I look forward to continuing to use your services and will be sure to remind the office that I have Endurance and all claims should be submitted prior to work being done. Again, I am grateful for your help and appreciate Lee working with me. More

Really liked Rufus our salesman. Bought 2 cars at the same time which was challenging. Bought 2 cars at the same time which was challenging. More

It was a smooth process and they are great people to do business with up and down the dealership. business with up and down the dealership. More