Bob Rohrman Kia
Lafayette, IN
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937 Reviews of Bob Rohrman Kia
The people were great and friendly amd Josh gray was such a good help and fot me in a car I wanted with the car payment that I wanted will buy another car from him again a good help and fot me in a car I wanted with the car payment that I wanted will buy another car from him again More
The dealership was adequately staffed, customer friendly, and provided a great sales environment. The whole process went quickly without making me feel rushed to purchase or delayed in completing the sale. and provided a great sales environment. The whole process went quickly without making me feel rushed to purchase or delayed in completing the sale. More
Bob Rohrman Kia did an excellent job. They were efficient and friendly. They were able address the issue with my vehicle and get it back to me and a timely manner. They were efficient and friendly. They were able address the issue with my vehicle and get it back to me and a timely manner. More
This dealership went above and beyond for me. Drove 5 hours away to get this car. Everything was communicated through email since I had to work and the deal still went smooth. Thank you Josh & Ru Drove 5 hours away to get this car. Everything was communicated through email since I had to work and the deal still went smooth. Thank you Josh & Russ for your help. I would 100% recommend! More
would not close my ticket . I was told that mechanic fixed my car and drove it around to make sure . I drove 5 hours to get my car. turned the engine on and warning lights went I was told that mechanic fixed my car and drove it around to make sure . I drove 5 hours to get my car. turned the engine on and warning lights went off. They said " looks like you will need new transmition" . I left without a rental or a car after all day sitting there. They called again a month later and said car was ready . I went to pick it up. I asked for my paper work . They would not give it to me. I asked " how many miles does my new transmition have or is it new " . They said they can't tell me nothing . I asked again " how many miles I have for the warranty?" She looked at me and said " 12k " . My car had only 43,000 . I know my car had 100k mile warranty or 5 years . Even if they were talking about bumper to bumper ( 60k miles) I still had over 16k miles for my warranty . But my transmition is 100k miles or 5 years coverage ( I was explained by another dealership ) . I left the shop and I started hearing grinding noise coming from transmition area . I made it home . At that point my car was making alot of noise where transmition was . After Thanksgiving ( 5 days later ) I took my car to other dealership in Tera Houte . They could not work on my car becouse your shop would not close the ticket . Tera houte Kia called you and your service lady was unprofessional with them and still wouldn't close the ticket. I had no choice but call kia corporate. More
Not up front and honest, said it was being looked at; it was not. Fees are MUCH higher than they should/could be (and were elsewhere!) Just be transparent. NOT trustworthy!! was not. Fees are MUCH higher than they should/could be (and were elsewhere!) Just be transparent. NOT trustworthy!! More