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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

November 29, 2022

The experience was great until I picked up the vehicle. The outside had not been washed thoroughly (there was dust all over and oil spots in several locations, some of which required scrubbing to remov More

by dalt2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not listed
Dec 03, 2022 -

Bob Rohrman Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 24, 2022

Very helpful and checked on us through out our entire journey! We are very pleased! More

by T_ANNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Enrico
Nov 27, 2022 -

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Kia, we look forward to having you as a valued customer for many years to come!

November 23, 2022

Jon helped me find my dream car! All the workers were very knowledgeable about the cars they sell. If one person didn’t know how to answer a question I had, they were confident to fi More

by BECKYB000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon in sales , Austin Brown, Kayla Enrico
Nov 23, 2022 -

Bob Rohrman Kia responded

Thank you, Becky, for sharing about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

November 22, 2022

Very clean felt like we dealt with professionally and very thankful for the service you provided for our vehicle More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Kayla Enrico, Matt Mailloux
Nov 23, 2022 -

Bob Rohrman Kia responded

Thank you so much for your excellent review, Bradley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2022

The people at the KIA dealership was very friendly and helpful to help me with my questions More

by Carleton.donie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Medbourn, Russell Corcoran
Nov 20, 2022 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 19, 2022

Buying my car here was an easy process especially for my first time. Camden was thorough, extremely patient, attentive, and straightforward. There was no pressure for any additional accessories & was a plea More

by Caitlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden, Autumn
Nov 20, 2022 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Camden and Autumn and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 19, 2022

The safe was nice and very helpful with us getting our vehicle. I will be going back for car number two. More

by SHARONDAARNETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau, JB Fetzer
Nov 20, 2022 -

Bob Rohrman Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Kia!

November 19, 2022

Dylan was awesome at helping me find the car of my dreams!! He made everything as smooth as possible! I am super pleased with my experience at KIA and would highly recommend Dylan as the go to guy if More

by Olivia_Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bushman
Nov 20, 2022 -

Bob Rohrman Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Kia. I'm glad to hear that Dylan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 18, 2022

I was impressed by the extra steps they went to same me on my interest rate. From start to finish it was a great experience. More

by MY300SAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Corcoran
Nov 20, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 18, 2022

Main problem still not fixed after multiple trips and dollars spent on vehicle. Requested that they drive vehicle and was told that they did and that it was fixed, however, driving away I knew based on v More

by Just another woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanders
Nov 23, 2022 -

Bob Rohrman Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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