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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews
Call Dealership (765) 250-5220

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

December 17, 2022

Dealership is fine. However, it’s not as personal and caring as it used to be before all of the new changes and everything. More

by sewwunderful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Report | Print
Dec 18, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 17, 2022

The dealership ordered the part right away for my vehicle and when it came in two days later they got me right in for repair! Really appreciate the great service. More

by lexid1998
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Walters, Allen Gooch, Kayla Enrico, David Scantlin
Report | Print
Dec 18, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 14, 2022

Poor customer service! No communication Unorganized Lost my keys Talked bad about customer of her More

by JOYCRUDICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanders, Austin Brown, Kayla Enrico
Report | Print
Dec 18, 2022 -

Bob Rohrman Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 14, 2022

My vehicle repairs were completed in a timely manner. As always Frankie and the rest of the staff were courteous. More

by MICHELLEVERHOEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Report | Print
Dec 15, 2022 -

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Kia, Michelle, we look forward to having you as a valued customer for many years to come!

December 12, 2022

Service completed on time with no issues. Technician was friendly, and kept me informed as the service was preformed. More

by RMITCH442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Enrico
Report | Print
Dec 13, 2022 -

Bob Rohrman Kia responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Kia!

December 12, 2022

Great customer service. All very helpful and easy to work with. I am very thankful for all they have done for me More

by sparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Jones, Patrick Hertz
Report | Print
Dec 13, 2022 -

Bob Rohrman Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Kia!

December 11, 2022

I like my truck everything it’s been pretty good so far. Nice people very good service. More

by FLORESFIDENCIO88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gray
Report | Print
Dec 12, 2022 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2022

This dealership does a great job at making you feel welcomed. Everyone is helpful and genuinely wants to make sure you have a fast and enjoyable experience. More

by Kyle.ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn, JB Fetzer, Russell Corcoran, David Scantlin
Report | Print
Dec 12, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2022

Great customer service. They worked with me on down payment and monthly financial payments I was comfortable with. They went above and beyond. More

by DUSTINHARVEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer, Josh Gray, Russell Corcoran
Report | Print
Dec 12, 2022 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 09, 2022

Always prompt , courteous and kind. Very informative and easy to work with! Thankful for them! More

by kalanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Enrico
Report | Print
Dec 12, 2022 -

Bob Rohrman Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

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