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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews
Call Dealership (765) 250-5220

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

December 29, 2022

Very pleased with the excellent service you provided. We are looking forward if necessary to our next visit and would highly recommend you to our friends. More

by nickdf413
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Austin Brown, Kayla Enrico
Report | Print
Dec 29, 2022 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

December 27, 2022

Absolutely the most frustrating and time consuming transaction I have ever had at a dealership. I purchase all of our corporate vehicles and have purchased nearly 100 in the last 4 years and have nev More

by TLOVISA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan Vandeveer, Josh Gray, Brendan Medbourn, Shawn Fesler, JB Fetzer
Report | Print
Dec 30, 2022 -

Bob Rohrman Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 22, 2022

Brendan was very helpful in getting us the car we wanted. A friendly person to work with. More

by brianbushong65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Medbourn, Russell Corcoran
Report | Print
Dec 22, 2022 -

Bob Rohrman Kia responded

We are very happy to hear that Brendan provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

December 22, 2022

Logan was easy to work with and was concerned with my concerns as well! We will be back! More

by LBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer, Brendan Medbourn
Report | Print
Dec 24, 2022 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear Logan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

We were charged for things we were not told about or authorizee, when spoke to mgr told it was a training opportunity. will never be back More

by WHOLEWOLF661966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service mgr
Report | Print
Dec 27, 2022 -

Bob Rohrman Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 22, 2022

They were always pleasant. They worked us in as soon as they could. As everyone knows people and product shortages have been upsetting to everyone. Merry Christmas. More

by neilpatterson1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Report | Print
Dec 24, 2022 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

December 21, 2022

This dealership is always quick and efficient when we have service completed. We never hesitate to come back! More

by MCGUIRED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Report | Print
Dec 22, 2022 -

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

December 19, 2022

Thank you- I appreciate all of your help in my purchase and quick process of paperwork More

by GAIL.WRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Gray, Russell Corcoran
Report | Print
Dec 19, 2022 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Gail, please do not hesitate to let us know. We are always happy to help!

December 18, 2022

Their customer service was amazing! They answered any questions that we had and were super helpful. And they were just overall great to work with! More

by PATRICK.GUYER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau
Report | Print
Dec 18, 2022 -

Bob Rohrman Kia responded

Thank you so much for your kind words, Patrick, and for taking the time to leave us this wonderful feedback!

December 18, 2022

Friendly and genuine! The staff cares about their customers and made us feel comfortable from the start. More

by CAGRVT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Hertz, Josh Gray, Russell Corcoran
Report | Print
Dec 18, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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