Back

Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

Directions

By Type

582 Reviews of Bob Rohrman Hyundai

July 17, 2022

Friendly staff, willing to work with you on terms, delivery, and expectations. My wife's first non-American manufacturer car in several decades. More

by dimmichfarms
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling, Cory Chapman
Jul 18, 2022 -

Bob Rohrman Hyundai responded

Here at Bob Rohrman Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 13, 2022

Josiah and the team that worked on my IONIQ were great! They kept me informed about what was to be done and any issues that were found. It was a great experience. More

by jon.d.riester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Jul 14, 2022 -

Bob Rohrman Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

July 12, 2022

Very good dealership to get a car. Liked service. Got what I needed. Nice car. More

by LILIJALT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling, Cory Chapman
Jul 12, 2022 -

Bob Rohrman Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Hyundai!

July 12, 2022

Oil change was fine, but not the service. When I inquired about a problem with my auto wipers, they refused to even look to fix it because my windshield had been replaced. Note, I had the win More

by fourtofive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Gagnon
Jul 15, 2022 -

Bob Rohrman Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

July 08, 2022

For a high end dealership they are lacking some customer services, management should make every effort to get this fixed. Also, too many cheifs and not enough indians. A dealership should be team work, and More

by spuckett05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Nowling, Rich Gagnon, Brianna Modungo, Cory Chapman
Jul 14, 2022 -

Bob Rohrman Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 05, 2022

I scheduled and oil change and tire rotation. Dropped off my car at 8 and it was ready to be picked up at 9:30. Employees were friendly and answered the very fuajkkm More

by Frank K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Jul 05, 2022 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 02, 2022

Awesome service and friendly staff. Went above and beyond to get my the vehicle I wanted. More

by TTNTYSMOM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling, Rich Gagnon, Brianna Modungo, Cory Chapman
Jul 05, 2022 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2022

Josia! Perfect for the job. Did his best to take care of us. We were stuck at the dealership with no way to leave. He said there nothing he could do; all th More

by husbandwife22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josia, from service
Jul 01, 2022 -

Bob Rohrman Hyundai responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Hyundai. We appreciate your business and your kind feedback!

June 28, 2022

I needed service done on my Hyundai Santafe. The service staff was very attentive and helpful. The took care of everything quickly and efficiently. Afterwards they made sure I was apprised of ev More

by ericjansen1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling, Rich Gagnon, Cory Chapman
Jun 28, 2022 -

Bob Rohrman Hyundai responded

Thank you for your business and this review, Eric. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 28, 2022 -

ericjansen1973 responded

You're welcome and thanks for the great service.

June 28, 2022

Everyone was nice and friendly, they took car of my oil change pretty quick. Only reason for not 5 stars is that I had also scheduled for my recall to be done, and they didn’t have the parts for it. So it More

by JamesSchubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Jun 29, 2022 -

Bob Rohrman Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, James, and it's great to hear about your excellent experience here at Bob Rohrman Hyundai.

...
13
...