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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

August 30, 2022

Friendly Supportive Fun Answer all my questions! Timely Considerate Professional Has coffee! Place to wait. More

by BRAVARDTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Aug 31, 2022 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2022

I came in for a simple factory recall. Very friendly and professional service. A pet peeve of mine is the complete vehicle inspection that I did not ask for or given the option to opt out More

by brown2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Aug 30, 2022 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 27, 2022

Everything was good service was nice and very helpful tire looks nice and clean can’t wait to come back More

by cristianmora1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 28, 2022 -

Bob Rohrman Hyundai responded

Cristian, thank you for sharing your thoughts about your experience with Bob Rohrman Hyundai. We appreciate your business and hope to see you again soon!

August 26, 2022

Excellent service. Staff was very respectable and efficient. I was very impressed with this visit!! Thank you! More

by HENRY_MELINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Aug 28, 2022 -

Bob Rohrman Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Hyundai.

August 24, 2022

Service was good. They worked my car in when I was having an issue. Very friendly and informative. Thank you More

by JAMIE.LANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Rich Gagnon
Aug 25, 2022 -

Bob Rohrman Hyundai responded

Jamie, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 24, 2022

Very good service. Josiah is really helpful and the entire process is quick. The cost is really reasonable. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Aug 25, 2022 -

Bob Rohrman Hyundai responded

Thank you for your business and this review, Ray. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2022

Quick, efficient service from friendly and knowledgeable staff. Free shuttle service to and from work. Easy payment process, and great follow-up. More

by jebarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah
Aug 19, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Hyundai. Please don't hesitate to reach out if you need anything else.

August 06, 2022

Connor was absolutely wonderful to work with! He did an amazing job with negations and getting the numbers to align the way I needed them to. He was friendly and made me feel completely comfortab More

by Gabriella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
Aug 08, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your wonderful review, Gabriella! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Hyundai!

August 05, 2022

My oil was overfilled at oil change and I feel should have been correct the first time. More

by melissa1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josiah
Aug 11, 2022 -

Bob Rohrman Hyundai responded

Thank you for bringing this to our attention, Melissa, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 05, 2022

They did a little race campaign and I want that supposed to gotten the $500 off they did not add that in to get it off and did not want to give me the $500 neither the GM guy would not even talk to us. But More

by MY86JEEP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales staff
Aug 11, 2022 -

Bob Rohrman Hyundai responded

Thank you for your review. We're sorry you didn't have a fully satisfying experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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