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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

February 08, 2021

The service is good, They’ve reset Required meters, repaired the leakage on my tire, tire rotations and alignment. And gave me Mazda Full service inspection. More

by THILLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson and Vicky Hollihan
Feb 12, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for allowing us service your vehicle. Come see us again for any other car needs.

February 08, 2021

Love the team, love their service, and I wouldn’t ever consider going anywhere else with my car! I’ve always received great, considerate, prompt service! More

by RITA_JAMIOLKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Jerry Lane, Robert Kania
Feb 12, 2021 -

Bob Penkhus Mazda at Powers responded

Rita, we appreciate you taking the time to write a review. Thank you for the trust, and come and see us again!

February 05, 2021

I always get good quality service from Bob Penkhus Mazda. They usually can get me in really fast, and they always let me know if there’s something else that needs to be done. More

by MS.DEBRASMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Feb 12, 2021 -

Bob Penkhus Mazda at Powers responded

Debra, thank you for the 5-star review. We are happy to hear we could provide you with excellent service!

February 02, 2021

Always prompt with service sched and detailed report on what is done or needed. Many purchases in family over fifteen years and lifetime oil changes. Simple and quick. More

by BACHMAN1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Johnson, Jerry Lane
Feb 10, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the trust you have put in us with your auto needs. Our goal is to create life long relationships with our customers and we look forwarding to many more years of doing business together.

February 02, 2021

Customer service was amazing from the guys. They did an amazing job on keeping me up to date on what was going on with my vehicle. More

by FELIPA.MATEOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Feb 10, 2021 -

Bob Penkhus Mazda at Powers responded

Felipa thank you for the review. We are pleased we could help with the service of your car. We will make sure to tell the whole team they did a great job.

February 02, 2021

Service was efficient and done at a great value for service. Customer service was top notch will return for any service concerns. I appreciate the team More

by eball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Feb 10, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the review. We look forward to your next visit.

February 01, 2021

Joey and Jeff did great. There was a delay as the wrong oil filter was ordered and that pushed my day back, but Jeff offered to make up for the delay by covering the cost of tire rotation for me...so I rea More

by SHADOWLINE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
Feb 10, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for your honest feedback. We are happy we could help get your vehicle serviced.

January 28, 2021

Just needed an adjustment to the automatic windshield wipers, and it was handled quickly and completely. Joey remembered me from a previous appointment and got things going quickly. More

by LORISTARNAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Service Department
Feb 03, 2021 -

Bob Penkhus Mazda at Powers responded

We appreciate your feedback. Joey is excellent, and we are happy he made your visit great. Come and see us again soon!

January 28, 2021

Joey and Liz rocked it! They genuinely care about their customers and I know that when I bring my car to them, I will alway know exactly what's going on and I always know I'm taken care of. More

by ELIZABETH.YALONGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson, Liz ???
Feb 03, 2021 -

Bob Penkhus Mazda at Powers responded

Elizabeth, thank you for your feedback. We are thrilled to hear that Joey and Liz made your visit an enjoyable one!

January 26, 2021

Let’s just say they were very lucky to have the vehicle I had been looking for there. Watch out for their added fees. They won’t let you out of there $399 “Theft Package” which is garbage when you likely w More

by MM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Garside
Feb 03, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves, and we are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231 or social@bobpenkhus360.com. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-228-3231

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