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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

August 31, 2021

Our salesman, Nick, and the finance team worked very hard to earn our business and we couldn’t be happier with our new CX-5! More

by Jeremy Sample
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Semyck, Dan Kole
Sep 02, 2021 -

Bob Penkhus Mazda at Powers responded

Jeremy we appreciate you giving us the opportunity to earn your business. Congratulations on your brand new CX-5, its a great SUV and we are positive you will love it. Enjoy the ride and come see us gain for any other car needs.

August 31, 2021

Great customer service. Jeff and Kenny were incredibly knowledgeable, accommodating and efficient. They made the transaction painless. Would highly recommend this auto dealership as they act with kindness More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Guerette, Jeff Huston
Sep 02, 2021 -

Bob Penkhus Mazda at Powers responded

CJ thank you for the review. We are happy to hear that Jeff and Kenny could make your experience a great one. Thank you for the recommendation and come see us again.

August 27, 2021

When I went in for an oilchange they fixed some other issues as well. They kept me abreast of the process at multiple time. Great customer service! More

by scotland_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names
Aug 30, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to write a review. We are happy to hear our team could get your car back in tip top shape. Come see us again.

August 27, 2021

The service rep I had tried to up sell me and I didn’t appreciate it. Wish I could remember his name? Not the black guy in the first computer he was good. More

by KELLYJR282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne T
Aug 30, 2021 -

Bob Penkhus Mazda at Powers responded

Kelly thank you for your honest feedback. Appreciate you coming to see us for your vehicle service needs. Come see us again for any other car needs.

August 25, 2021

Very Polite, Professional & explained everything & helped resolved issues that come to lite during the service. Everyone in service & the mechanics Professional & provided complete details of what was done a More

by Panda66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne T
Aug 26, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We are happy to hear you enjoyed the visit to our service department.

August 25, 2021

Service staff is very pleasant to work with. That is all I have to say, but I'm coming up with twenty five words to bypass error message. More

by MUMROKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane, Robert Kania, Tom Rogers, Liz Ball, Cory Kidwell, Layne T
Aug 26, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

August 23, 2021

The service was excellent and the time it took was so much shorter than originally stated. Very pleased. Layne was very pleasant to work with. More

by mrzmuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne T
Aug 23, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the review. We will be sure to let Layne know he did a great job.

August 23, 2021

All of the staff including other departments was great. I would not chose any other place to have my vehicle worked on. Great work guys More

by June T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garside, Jeff Huston, Tom Rogers, Layne T
Aug 23, 2021 -

Bob Penkhus Mazda at Powers responded

June we are honored by your kind words. Thank you for trusting us with your car needs. We look forward to serving you and your family for years to come.

August 19, 2021

Took my Mazda 3 in for some maintenance. Everything was explained to me so that I understood what needed to be fixed. I didn't feel pressured by the staff at all. More

by MARISA.MEDRANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane, Robert Kania, Tom Rogers, Liz Ball, Cory Kidwell, Layne T
Aug 23, 2021 -

Bob Penkhus Mazda at Powers responded

Marisa thank you for the the review. We are very pleased to hear your interactions with our service team was great.

August 19, 2021

I thought the staff was friendly although I feel like more could have been done to help keep us in our budget. I didn’t want to do a down payment but had to do three grand to stay in monthly budget and t More

by MADELINESTIENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah, four stars, Kenny Guerette, Adam Torres
Aug 23, 2021 -

Bob Penkhus Mazda at Powers responded

Dear Madeline, Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666 or social@bobpenkhus360.com. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, John Day Sales Manager 719-785-9666

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