Back

Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

Directions

By Type

1,198 Reviews of Bob Penkhus Mazda at Powers

September 12, 2021

Excellent, fast oil change service. Friendly customer engagement while waiting at the dealership. Video summary very thorough and insightful. Highly recommend Bob Penkhus Mazda for both car sales and ser More

by scottmatsui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 13, 2021 -

Bob Penkhus Mazda at Powers responded

Scott we appreciate the feedback. Happy to hear you enjoyed the visit to our service center. Thank you for the recommendation and come see us again.

September 11, 2021

Lance and Mario and their manager where amazing to work with. Getting me a great vehicle that fit my needs for why I was looking to get a different one than I was currently driving. Definitely recommend th More

by Sydney.b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Mario and Dan
Sep 13, 2021 -

Bob Penkhus Mazda at Powers responded

Sydeny congratulations on your new vehicle. We are very happy that Lance and Mario made your shopping experience a great one. Enjoy the new ride and come see us again.

September 09, 2021

I brought my car in for an oil change, upon arrival, I was greater promptly and professionally. My wait time was only 40 mins, I also loved the service video!! Thank you staff!👍☺️ More

by mytxblueyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance, or Chase, Im not sure of his name, but he did the service, Layne T
Sep 13, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your service needs. We are thrilled to hear you enjoyed the interaction with our team. Come see us again for any other car needs.

September 08, 2021

Couldn't duplicate hearing a problem chirp from a/c while other service facilities could. Recommended items I don't need. So didn't have work performed there. More

by JG t
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve technician
Sep 13, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further. Respectfully, Jeff Crawford Service Manager 719-785-9615

September 07, 2021

I made an appt Layne at Bob Penkhus Mazda & Laybe took care of me. I got an oil change, tire rotation, inspection, etc. I will definitely stay with this dealership to take care of all my auto needs, as th More

by ALLIGATOR9707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne T
Sep 08, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your service needs. We are happy that Layne and our service team made your experience a great one. We look forward to your next visit.

September 06, 2021

Fast friendly service. Was greeted immediately. Comfortable waiting area. Clean restrooms. Treated like VIP. Good reading material. Hot coffee. Free granola bar. Accommodated late day service. More

by amy_sllvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name but he commented on my Star Wars shirt and recommended Disney Land’s new Star Wars attraction.
Sep 08, 2021 -

Bob Penkhus Mazda at Powers responded

Amy thank you for the feedback on your visit to our service department. We are happy to hear our team could make it a pleasant one. Come see us again for any other car needs.

September 03, 2021

I have tried many times to fill out this Ridiculous survey. Because I have no idea how to rate people I never meant and this survey wants me to do this I will rate them with a rating that shouldn’t be More

by DEBBIEFRASER4840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane, Robert Kania, Tom Rogers, Liz Ball, Cory Kidwell, Layne T
Sep 08, 2021 -

Bob Penkhus Mazda at Powers responded

We apologize for the inconvenience and appreciate your honest feedback.

Sep 08, 2021 -

DEBBIEFRASER4840 responded

I hope next time I need work done on my car at Mazda and get a survey it will be a survey I can reply back and it be written different so I can answer your questions. If it’s written the same way I will be more than happy to rate the people that are writing the survey.

September 03, 2021

Franco is a very good and pleasant person to work with. He been very honest and good advisor and get our car maintenance done promptly. More

by NAGVAISH2DO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco
Sep 08, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We will be sure to let Franco know he did a great job with your visit.

September 03, 2021

The people who work for Mazda are awesome! They really work with you on what your needs are. Shout out to Kyle & Dan! They’re great! More

by ancooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lane , Dan Kole
Sep 08, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to write a review about your visit. We will be sure to let Kyle and Dan know they both did a great job.

September 01, 2021

Nick Scmyck was awesome. Dan was very helpful and Lance awesome aswell. Made sure everything set and explained everything to detail. Great experience with everything! More

by ianrismith00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dowlen, Nick Semyck, Dan Kole
Sep 02, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for giving Nick, Dan, and Lance a shoutout. We will be sure to let them know they are doing a great job.

...
72
...