Bob Penkhus Mazda at Powers

Franco in service is top notch, this man always goes above and beyond to make sure I'm a satisfied customer and he's a super nice guy too! above and beyond to make sure I'm a satisfied customer and he's a super nice guy too! More

Went in with a concern regarding my MX-5's AC system. I had driven this car in the much hotter California summer heat and NEVER had issues with the AC blowing warm. I noticed my AC has started blowing warm had driven this car in the much hotter California summer heat and NEVER had issues with the AC blowing warm. I noticed my AC has started blowing warmer than usual and having very substantial fluctuations in temperature when driving; would blow as cold as it used to after being revved up, and warm up when idling. I recently had a passenger in my car who ALSO noticed the fluctuations. But apparently the service department "could not replicate the issue." I don't know if it's because my factory 3 year, 36000 mile warranty is about to run out and they don't want to fix it for free or if they simply did not care. But now I'm stuck with knowing something is off and they're telling me it's normal, extremely frustrating. That will probably be the last time I come here to service my MX-5. More

Very good experience with everyone on staff there was no pressure and the process went very smooth. pressure and the process went very smooth. More

We have been using Bob Penkhus for many years for sales and service and have been completely satisfied with everything! and service and have been completely satisfied with everything! More

Attention was EXCELLENT!!Service…EXCELLENT!!Time it Attention was EXCELLENT!! Service…EXCELLENT!! Time it took for service..about 45 minutes!!! Thank you Attention was EXCELLENT!! Service…EXCELLENT!! Time it took for service..about 45 minutes!!! Thank you More

I did not receive my complete car check video. Honestly, that is why I still take my vehicle there. I am able to see and hear the inspection provided by the technician. I keep the 2 most current videos for that is why I still take my vehicle there. I am able to see and hear the inspection provided by the technician. I keep the 2 most current videos for reference. I did not pay for my oil change as compensation for not receiving the video. The service representative, Franco, was very personable and apologized. More

Quick, fast and Lane made it easy for me to understand there process to get my car fix there process to get my car fix More

Exceptional customer service, complete analysis, video overview briefing of entire vehicle maintenance status was superb! overview briefing of entire vehicle maintenance status was superb! More

Layne was very courteous and respectful. My car was ready on time as promised. Great service! on time as promised. Great service! More

Franco was very helpful and showed concern for my time and service. I would work with him again and service. I would work with him again More