Bob Penkhus Mazda at Powers
Colorado Springs, CO
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1,198 Reviews of Bob Penkhus Mazda at Powers
We felt everyone went out of there way to answer all our questions. It was the most pleasurable car purchasing experience we have ever had. I would highly recommend this dealership to anyone looking to purc questions. It was the most pleasurable car purchasing experience we have ever had. I would highly recommend this dealership to anyone looking to purchase a car. More
Best dealership in Colorado Springs, caring very knowledgeable and explain everything. The only problem with the dealership is no inventory. knowledgeable and explain everything. The only problem with the dealership is no inventory. More
I have taken my Mazda to dealers in Arizona, California, and Colorado since I travel often and service intervals correspond. Horne, Hansel and Penkhus. All 3 experiences were similar for courtesy and the c and Colorado since I travel often and service intervals correspond. Horne, Hansel and Penkhus. All 3 experiences were similar for courtesy and the customer waiting experience. However, the introduction of the details I would receive from my service at Penkhus fell short in the end. The detailed of my receipt of the work performed was incomplete compared to the other dealers even tho I was told I would receive a video walk thru. Not only did I never get that video, the details on the paper work lacked the information I was looking for that I came to expect from other dealers, tire pressure, tire wear, brake wear, etc. In addition, at the price of the change at these dealers, I expected to have the car washed. Both Horne and Hansel washed my car. Penkhus did not. Finally, I still find it uncomfortable in all cases at the dealer that I am unable to view the servicing of my vehicle. Given my experience with Penkhus I probably will not return there. I have opt-out of emails several times from Penkus as well ... but that does not appear to be respected either. My rating of 3 rather than 5. More
Misleading and lazy! Having more problems now with the purchase my mother made and to top it off, they didn't pay off her trade in and now she having bank and financial worries. This is horrible. My mom i purchase my mother made and to top it off, they didn't pay off her trade in and now she having bank and financial worries. This is horrible. My mom is a nurse, a teacher, and an emergency responder. She breaks her back for everyone. Can she at least get some decent service? More