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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews
Call Dealership (719) 785-9666
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7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

November 08, 2021

Got my sweet CX5 GTR, couldn't be happier. Thanks again for working with me to get the vehicle I wanted with no money down. Looking forward to another deal in the future. More

by Pikespeak626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Torres, Kyle Lane, Mike Roberts
Report | Print
Nov 10, 2021 -

Bob Penkhus Mazda at Powers responded

Congratulations on your new vehicle. We are happy we were able to help you drive away with the right car for you. We appreciate you trusting us and look forward to your next visit.

November 07, 2021

Took over 2 hours to get a 5000 mile oil change. I was told 1 hour. More

by RAECHELANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Leonard
Report | Print
Nov 10, 2021 -

Bob Penkhus Mazda at Powers responded

Dear Raechel, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Jeff Crawford Service Manager 719-785-9615

November 07, 2021

The gentleman who helped me was so nice and very courteous, but the time it took to get my car serviced was outrageous. More

by ABURNHAM5712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Nov 10, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for your honest feedback. We appreciate you coming to see us for your vehicle needs. Come see us again.

November 07, 2021

I like to send the video recording of my car checked. Excellent service in time. More

by RAYSUH
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Nov 10, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us. We stand by our knowledge and transparency. We are pleased you enjoyed the video. Come see us again for any other car needs.

November 05, 2021

Franco did a great job facilitating the servicing of my vehicle… loaner vehicle very helpful More

by JILLKARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Nov 10, 2021 -

Bob Penkhus Mazda at Powers responded

Jill thank you for the 5 star review. We will be sure to let Franco know he did a great job.

November 04, 2021

Gets straight to the point, And i enjoy the videos Ita Gets straight to the point, And i enjoy the videos Ita had friendly staff..I think Sales needs a little work. But Service is ok More

by D0RYHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rogers, Franco Leonard
Report | Print
Nov 10, 2021 -

Bob Penkhus Mazda at Powers responded

Dory thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your interactions with our service team. We will be sure to let them know they did a great job. Come see us again.

November 03, 2021

The dealership is always clean and welcoming. I particularly enjoyed the video from the service tech and the regular updates from the service team. More

by DANIEL.C.MOZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Nov 04, 2021 -

Bob Penkhus Mazda at Powers responded

Daniel we appreciate you trusting us with your vehicles service needs. We are glad to hear our team could make your visit a great one. See you at the next appointment.

November 03, 2021

In a timely manner, the work was completed with future tasks outlined to keep the vehicle in good shape for years to come. Appreciated the updates and explanations. Highly recommended. More

by JLRABBIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Nov 04, 2021 -

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your vehicle service needs. We will be sure to let the service team know they are doing a great job. See you at the appointment.

November 03, 2021

Friendly staff. Great service. Quick turn around time.. Very clean and neat. Great waiting area. More

by aaronhgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rogers, Layne T, Franco Leonard
Report | Print
Nov 04, 2021 -

Bob Penkhus Mazda at Powers responded

Aaron thank you for the 5 star review.

November 03, 2021

Jeremy is a great tech and took excellent care of my car. I will never go anywhere else. More

by ALAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy , Layne T
Report | Print
Nov 04, 2021 -

Bob Penkhus Mazda at Powers responded

Alaine thank you for the review. We are pleased to hear Jeremy could make your experience a great one. See you at the next appointment.

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