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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

October 04, 2022

Liked Franco. Did not like the upsell. I have the ultimate Mazda maint plan. And found out after I paid for flushes that aren’t recommended at that price. Never ag More

by RICHARZAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Oct 07, 2022 -

Bob Penkhus Mazda at Powers responded

Rich thank you for the honest feedback. We are pleased to hear that Franco provided great service. Come see us again for any other car needs.

Oct 07, 2022 -

RICHARZAGA responded

Are you kidding about your response? Now I know you guys really don't have a clue. Good luck.

October 04, 2022

I was extremely happy with my experience, very professional and friendly person! Definitely recommend AJ! More

by Ali Adil
Recommend Dealer
Yes
Employees Worked With
AJ Ager
Oct 07, 2022 -

Bob Penkhus Mazda at Powers responded

Ali thank you for the 5 star review.

October 03, 2022

Joey takes really good care of his customers and made sure my cx5 had all the necessary work done. Definitely would recommend Joey More

by CLIFF.WAGONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Oct 04, 2022 -

Bob Penkhus Mazda at Powers responded

Cliff thank you for the 5 star review.

October 01, 2022

I always feel confident that the service I receive will be complete in a timely manner by experienced mechanics. More

by SBRNSCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Oct 04, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the kind words and trust. See you at the next visit.

October 01, 2022

Dropped my car off at 8:00, I was given a lender so I didn't have to wait in the lobby. They called me as soon as it was done. They went over everything with me, and I was finished. More

by goldengrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Oct 04, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

October 01, 2022

We were extremely happy with our experience. Every person we dealt with was very professional and helpful. EXCELLENT dealership! Would recommend to anyone looking to purchase a vehicle. More

by CO1JOE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Boothe, Daniel Pech, JD Hunt, Day Tuck, Mike Wahl
Oct 04, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you very much for the kid words. We are so happy we could help with your car shopping needs. Thank you for the recommendation and come visit us again soon.

September 29, 2022

They were very easy to work with. I appreciated their friendliness and willingness to work with my requirements. More

by Wendyasaurus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Hunt
Sep 30, 2022 -

Bob Penkhus Mazda at Powers responded

Wendy thank you for the 5 star review.

September 28, 2022

Service Staff were polite and addressed my needs. I was provided a loaner vehicle while mine was being serviced. More

by Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 30, 2022 -

Bob Penkhus Mazda at Powers responded

Tam thank you for coming to see us for your vehicles service needs.

September 28, 2022

Usually very good. This time a simple oil change took two hours. Apparently my service person was called away and no one let me know nor anyone picked up the ball.… So More

by RHERNDON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 30, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

September 26, 2022

Franco (? )was amazing as usual in getting us in and out. Always professional and friendly More

by IRISHCHICK_002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 27, 2022 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to leave feedback on your visit with Franco.

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