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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

October 19, 2022

Always happy with the quick efficient service! This location will always be my goto location! More

by Jelecash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Oct 21, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the review! It's our pleasure to serve you, and we look forward to serving you again in the future!

October 15, 2022

Franco gave excellent service and kept me informed every step of the way while processing my car. More

by WB4346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Oct 18, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We will be sure to let Franco know he is doing a great job.

October 13, 2022

I got a ppi. They were quick, efficient, and gave me a good run down of the issues with the vehicle as well as a video walkthrough. They did however miss the brak More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Oct 14, 2022 -

Bob Penkhus Mazda at Powers responded

Ben thank you for taking the time to leave a review. We appreciate you coming to see us and we apologize for the brake light. See you at your next appointment.

October 13, 2022

The sales people were very good. It took a very long time to complete the sale despite having already run my credit and Deciding on a price. It took well over 2 hours. I also was More

by CHERYLE.FRITSCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Boothe, Day Tuck, AJ Ager
Oct 14, 2022 -

Bob Penkhus Mazda at Powers responded

Cheryle thank you for the honest feedback. We are sorry the process to longer then expected. We are pleased to hear you enjoyed the interactions with our sales staff. Enjoy your new vehicle.

October 11, 2022

Good customer service and rapport with clients Always made aware with what is going on during my service Much appreciated More

by DKEAGLE936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Oct 11, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the review. We appreciate you coming to see for your car needs.

October 11, 2022

Pretty good customer service. Go through a thorough inspection of the auto. Kind of timely More

by SARAH_KAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Oct 14, 2022 -

Bob Penkhus Mazda at Powers responded

Sarah thank you for the 5 star review.

October 07, 2022

Good service. Thanks for helping us get our dream car. Would recommend to everyone we know. More

by PHELPS.LEELEE626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, Daniel Pech, Franco Leonard, Mike Wahl, LeRoy Beltz
Oct 11, 2022 -

Bob Penkhus Mazda at Powers responded

Phelps thank you for coming to see us. We are very happy to hear we could help you drive away in a new car. Thank you for the recommendation.

October 06, 2022

Excellent service. Friendly and helpful with transportation. A a a a service and more good More

by Earl II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Oct 07, 2022 -

Bob Penkhus Mazda at Powers responded

Earl thank you for coming to see us for your service needs. We are pleased to hear our service team could make this a great experience.

October 05, 2022

They did a great job service and parts. Friendly and do there job very well More

by BOBBYFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huston, Franco Leonard
Oct 07, 2022 -

Bob Penkhus Mazda at Powers responded

Bobby thank you for the 5 star review.

October 05, 2022

This is the second time when I brought my car for oil change and after that it created oil leak. The first time I had to pay 900 ish for fix after Bob penkus changed my oil. I went there last month for o More

by ANGELIKA_PEREZ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Leonard, Joey Culbertson
Oct 07, 2022 -

Bob Penkhus Mazda at Powers responded

Dear Angelika, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

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