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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews
Call Dealership (719) 785-9666
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7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

October 31, 2022

Bob Penkus has taken care of this Mazda since we got it 19 months ago. We are grateful for their care - we ate not just a number to them! More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Report | Print
Nov 02, 2022 -

Bob Penkhus Mazda at Powers responded

Diane, it's our pleasure to serve you! Thank you for the review!

October 30, 2022

Got new tires. The tires make a horrible humming noise. I also had an alignment and the car is still out of alignment. Horrible More

by matt.kwiatkowski1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Culbertson
Report | Print
Oct 31, 2022 -

Bob Penkhus Mazda at Powers responded

Dear Matt, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

October 27, 2022

I love how they are not a commission based dealer. They seem to really care about the customer. So incredibly grateful! Thank you so much! More

by taylor.woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Padilla
Report | Print
Oct 28, 2022 -

Bob Penkhus Mazda at Powers responded

Taylor, we truly do care about each customer, and we're so glad it was evident to you during your visit! Thank you for the feedback!

October 27, 2022

The service department was better than expected. The work they did was in a timely and efficient manner More

by DSKLOOSTERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pech, Franco Leonard, Mike Wahl
Report | Print
Oct 28, 2022 -

Bob Penkhus Mazda at Powers responded

Thanks for leaving the feedback and review! We're so glad your experience was positive!

October 25, 2022

Fast service and the people are very friendly They do a routine inspection and tell you what is going on. More

by e.kukowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Report | Print
Oct 26, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the review and for trusting us with your car service needs!

October 24, 2022

I like this dealership. Both the sales and service have been better than some of my other dealership experiences. More

by GREGGC1361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Culbertson
Report | Print
Oct 26, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to leave a review. We are happy you enjoyed the visit, but we noticed it wasn't a 5-star experience. If you'd like to let us know how we can do better in the future, we'd love for you to reach out to our service team and provide feedback! 719-785-9615. We hope to hear from you soon.

October 20, 2022

Everyone was friendly and helpful. The business was well maintained and clean. The waiting area was very comfortable. More

by HCampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Report | Print
Oct 21, 2022 -

Bob Penkhus Mazda at Powers responded

We're so glad you found yourself comfortable while waiting! Thanks for allowing us to serve you!

October 20, 2022

Service of staff was outstanding! ! They put everything in the parameters that we asked for. More

by CAHOUSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pech, Franco Leonard, Mike Wahl, LeRoy Beltz, Rey DeJesus
Report | Print
Oct 21, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the review! We are so glad you enjoyed the experience.

October 20, 2022

Franco was very helpful he was concerned with my problems and was able to come up with solutions. It's a good man good service department I'll go back and I will recommend other people. More

by MARKTWUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Report | Print
Oct 21, 2022 -

Bob Penkhus Mazda at Powers responded

Thanks for the review! So glad to hear you had a great experience with Franco. We look forward to serving you again in the future!

October 19, 2022

Very professional and service manager kept me informed about my service also was very friendly More

by SGTINCOLORADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Report | Print
Oct 21, 2022 -

Bob Penkhus Mazda at Powers responded

We're so pleased to hear you had a good service experience! Thank you for trusting us with your car needs!

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