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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

April 18, 2023

Got an appointment pretty quick and it was handled well. Just an oil change so no real problem but tget also did not get pushed for anything extra. More

by R.BROCKMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Apr 19, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5-star review!

April 17, 2023

Service department is excellent. Sales experience needs to be more transparent on pricing. Also too long to complete paperwork. More

by FKMANRIQUE4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wahl, LeRoy Beltz, Krystal Padilla
Apr 17, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

Apr 17, 2023 -

FKMANRIQUE4 responded

Good talking with you today Will. Next time I buy a Mazda I will work the details out with you first.

April 17, 2023

Accountable and professional . Akways taken care of in a timely and professional matter. Great attentive staff. More

by WINGATTO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Chavez, Sevan Stryker, Jeff Huston, Sarah Diaz, Victoria Hollihan, Mike Wahl, Keith Youngers, AJ Ager, Robert Harnouss
Apr 17, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the 5-star review! Thank you for trusting us with your service needs!

April 17, 2023

Every time I go to the service department they are always welcoming and always look out for me and my vehicle.Franco is an awesome worker and everybody that works there I cannot complain or say anything bad. More

by Mayrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Chavez, Sevan Stryker, Sarah Diaz, Franco Leonard, Mike Wahl, Keith Youngers, AJ Ager, Joey Culbertson, Robert Harnouss
Apr 19, 2023 -

Bob Penkhus Mazda at Powers responded

Mayrim, thank you for your kind words about Franco and the rest of our team! We appreciate your support and business!

April 16, 2023

My service agent—can’t remember his name—was very courteous and professional. He kept me up to date on the progress of my service visit. More

by DEB.BROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Apr 17, 2023 -

Bob Penkhus Mazda at Powers responded

Deb, thank you for the 5-star review! We're so glad you had a great experience with Franco and the rest of the team!

April 10, 2023

They were very thorough did a great job on my truck and they made sure we knew what they were doing More

by Cdbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Chavez, Franco Leonard, Mike Wahl, Joey Culbertson
Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your Ram! We appreciate your business, and we're happy to hear you had a great experience.

April 10, 2023

The workers were friendly and helpful! They found some hidden mechanical issues after a thorough inspection and they repaired my car efficiently and effectively. More

by ATHOMSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

It's our pleasure! Thank you for trusting us with your Mazda. We appreciate you!

April 10, 2023

Darren is an amazing guy definitely recommend him to people. He was great to work with More

by Jensen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny is an amazing parts person.., Jeff Huston, Victoria Hollihan, Franco Leonard, Keith Youngers, AJ Ager, Joey Culbertson, Krystal Padilla
Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

We're so thrilled to hear you enjoyed your visit with Darren and the rest of our team! Thank you for the review!

April 07, 2023

Great sales team. Thanks Michael, Nadia and LeRoy! Very friendly and professional. You can tell the customer comes first with them. More

by ALPINE08
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Mike Wahl, LeRoy Beltz, Nadia Guevara, Michael Acuna
Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

At Bob Penkhus, the customer always comes first, and we are so glad to hear that Michael, Nadia, and LeRoy proved that true for you. Thank you for trusting us with your Mazda!

April 06, 2023

Very nice employees as well as a very comfortable place to relax while getting your car worked on More

by ERIKMOSCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Chavez, Sevan Stryker, Jeff Huston, Sarah Diaz, Victoria Hollihan, Franco Leonard, Mike Wahl, Keith Youngers, Joey Culbertson, Robert Harnouss
Apr 07, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you, Erik! We're so happy to hear you feel comfortable at our service department.

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