Bob Johnson Volkswagen

Great service. Had an issue with my car not starting took it right in analyzed it with no charge very happy car is running great now it right in analyzed it with no charge very happy car is running great now More

Have been dealing with FX Caprara for years and have nothing but good to say about the service and professionalism. This is my fifth vehicle purchased from VW! nothing but good to say about the service and professionalism. This is my fifth vehicle purchased from VW! More

Went to get my car fixed, was fixed correctly but the costumer service my one employee made it seem like I was a burden bringing in my car and giving them money. The gentleman even said about my car once costumer service my one employee made it seem like I was a burden bringing in my car and giving them money. The gentleman even said about my car once I was explaining the condition of it that they may not even want my car. This experience was so surprising that if this happens again, I’ll never go back. Please fix the atmosphere of your work place... More

Great servicing willing to work with you and get you what you want at a good price, everyone there was great switched everything over and made sure it was all set to go you want at a good price, everyone there was great switched everything over and made sure it was all set to go More

Steve is an amazing salesman. Would highly recommend this dealership and salesman. They didn't try to up sell us, we actually asked for a step up in the model tiguan we got. dealership and salesman. They didn't try to up sell us, we actually asked for a step up in the model tiguan we got. More

Great experience. Manager was friendly and even reminded me that my 10k and 20k services were complimentary on my new Atlas. My experience with Dealer Service in the past ranged from Poor to Average but FX me that my 10k and 20k services were complimentary on my new Atlas. My experience with Dealer Service in the past ranged from Poor to Average but FX VW Service was excellent. They even addressed a minor recall item at the same time. Nice job! More

Couldn’t ask for a better team at FX VW, from sales to service... always fast, friendly and convenient. well worth the drive from Syracuse to know your in good hands! service... always fast, friendly and convenient. well worth the drive from Syracuse to know your in good hands! More

Walt was very helpful and stayed late repeatedly to ensure we got the best service possible. He consistently went out of his way to provide a positive buying experience. ensure we got the best service possible. He consistently went out of his way to provide a positive buying experience. More

Always a pleasant experience when I have any issues with my vehicle. Very knowledgeable and friendly staff. Will always use the dealer for my service needs. my vehicle. Very knowledgeable and friendly staff. Will always use the dealer for my service needs. More

Our dealer was supportive, honest and thorough. We felt cared for through the process. The dealership was clean and organized. Easy and fun to work with. cared for through the process. The dealership was clean and organized. Easy and fun to work with. More