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Bob Johnson Chevrolet

Rochester, NY

4.3
2,878 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,878 Reviews of Bob Johnson Chevrolet

March 10, 2019

Terrible I will never bring a vehicle back. EVER. I am not just writing so my review is 25 words long but I will seriously never come back here and will persua More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Cubiotti, Christopher Sherlock
March 10, 2019

Car Inspection was convenient & done in a timely manner. Bob Johnson's customer service was excellent and the employees are all very friendly. Thank you! More

by MSMALLE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt
March 10, 2019

Service The availablity to get my car serviced at a convenient time for me is fantastic. They are always courteous and personable. Very professional and I do More

by LRIZZI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Dan Helmbold, Anne Lakis, George Sarkis
March 10, 2019

Truck purchase Loved the service it was amazing and quick. I would definitely recommend to family and friends. Mason was great with helping me and my daughter in dec More

by Tschaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Hill
March 10, 2019

Car buying It was a very easy and honest car buying experience l. I never felt pressure to buy. Thank you Frank and Ceallachan! Will be back. More

by jarrodlowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Destefano, George Sarkis, Ceallachan Kelly
March 10, 2019

Ooppss Missed My Inspection Expiration Always have had good experience at BJ Chevy. Willing to work with the customer to minimize repairs required. We were able to find parts at a lower p More

by RUNR4JESUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
March 09, 2019

2019 silverado Went to pick up my new truck, which they ended up locking the keys in and did not have a spare set. Was given the truck later that night which was den More

by rlongboat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Sarkis
Mar 11, 2019 -

Bob Johnson Chevrolet responded

I'm so sorry that you did not have the experience that we normally provide. Please call in and ask to speak with one of our sales managers and we will do our best to make this right for you and take care of you much better in the future.

March 09, 2019

Back for more! Just leased vehicle number 4... Or is it 5 I'm losing count... Over the past the years. As always Zach Lavalley worked hard to help us stay within our More

by Equinov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle on finance and Matt in service were both very helpful knowledgeable and very friendly. Thank you! , Zachary Lavalley, Tim Ferris
March 09, 2019

Lease of 2019 Silverado Outstanding service from all,sales agent,finance, and tech service. I'm not tech savvy the tech (Tim) took all the time I needed to understand the ve More

by Chesterton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Steve York, Tim Ferris
March 08, 2019

Bob Johnson Always a great experience at Bob Johnson - great customer service as usual from Bert to the business office to the geek squad. Life long customer. More

by Beam12345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt, Corey Sherwood
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