Bob Johnson Chevrolet
Rochester, NY
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2,877 Reviews of Bob Johnson Chevrolet
Joey Grimshaw did a great job! The process of ordering a car (2019 Camaro 2SS 1LE) was a lengthy one and it had me feeling admittedly a bit concerned especially since this was a 15 The process of ordering a car (2019 Camaro 2SS 1LE) was a lengthy one and it had me feeling admittedly a bit concerned especially since this was a 15 year project finally coming to fruition. Joey did a great job through the order and delivery process, GM did a great job building it and the sale was very smooth. I want to extend a personal thanks to GM, Joey and the whole Bob Johnson family... NICE JOB! More
Leased a new Equinox recently and everything went smoothly! From the start of my looking for a new lease to the end everyone was pleasant and helpful in getting me into the right vehicle for me!! Mike Barty wa From the start of my looking for a new lease to the end everyone was pleasant and helpful in getting me into the right vehicle for me!! Mike Barty was my salesman and he was outstanding from start to finish!! More
Excellent Spent less than an hour and a half and came out with a great deal on my 2019 Equinox. Steve and Carol worked hard for me. This is my fourth vehicle fr Spent less than an hour and a half and came out with a great deal on my 2019 Equinox. Steve and Carol worked hard for me. This is my fourth vehicle from Bob Johnson. I won't go anywhere else. More
Excellent I do not like coming into car dealerships, but Darwin Morillo is very good at what he does and made our experience a good one. I do not like coming into car dealerships, but Darwin Morillo is very good at what he does and made our experience a good one. More
Great experience Steve and Tim were awesome and very knowledgeable. I would highly recommend working with them if you are in the market for a new car. Steve and Tim were awesome and very knowledgeable. I would highly recommend working with them if you are in the market for a new car. More
Outstanding Service Anne and Eric were a pleasure to work with. Very knowledgeable and Eric was very helpful. They made the purchase simple. It was a nice to sit with Ann Anne and Eric were a pleasure to work with. Very knowledgeable and Eric was very helpful. They made the purchase simple. It was a nice to sit with Anne and go thru the sale. She made the transaction enjoyable. More
Quick oil change. Went to Bob Johnson’s for their quick oil change service. There was a backlog. Estimated time, 2 hours. I was told upfront. Actual time. About 4 Went to Bob Johnson’s for their quick oil change service. There was a backlog. Estimated time, 2 hours. I was told upfront. Actual time. About 4 hours. Good news. They accepted a coupon, so there was a discount in price. Bad news: they recommended $665.00 in additional work. Waiting room is comfortable. Bring a book. More
I felt rushed When I picked up the car I felt rushed. My salesman was dealing with another customer as well as with me. He handed me off to someone else to sign the When I picked up the car I felt rushed. My salesman was dealing with another customer as well as with me. He handed me off to someone else to sign the papers and that individual did not have all the answers. I thought that I had a 36 month lease but it turned out to be a 39 month lease. Sam said to not worry because they would take it back 3 months early. More
Would not recommend Takes too long- never call when ready, last time I received a text to text with any questions, I texted to see if far was ready and no response! Also Takes too long- never call when ready, last time I received a text to text with any questions, I texted to see if far was ready and no response! Also horrible exp when buying car- broken promises , wrong prices, was asked to not return when we complained- tried to work it out, but they refused, asked to meet with Mr. Love and he refused, no loyalty to customers, have leased 4 cars- these leases will be up next yr More
Oil change and rotate tires 1 of 2 offered on leasing plan. Like that I can sign up on line. Service was within a few days. Got right in. Service completed within an hour. Happy with service. The only thing I c Like that I can sign up on line. Service was within a few days. Got right in. Service completed within an hour. Happy with service. The only thing I could say is that there is grease on some of the hub caps from the rotation. It would have been nice if they cleaned that up. More