Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,872 Reviews of Bob Johnson Chevrolet
Love the salesman and the nerds are great Had a wonderful experience just walked in and wast greeted warmly. They introduced me and my mom with johnathan and with a great comfortable vibe we e Had a wonderful experience just walked in and wast greeted warmly. They introduced me and my mom with johnathan and with a great comfortable vibe we enjoyed purchasing 2 great 2016 Chevy equinox and he even drove my mom home she was scard to drive and made the whole experience wonderful More
Bit-ner of magic Such a simple process. They were fantastic!!!!! Not going anywhere else. Can't beat the prices either. Seriously, my grandmother went to 4 different p Such a simple process. They were fantastic!!!!! Not going anywhere else. Can't beat the prices either. Seriously, my grandmother went to 4 different places after she got a quote from Bobby J's, they all said "we won't be able to beat their prices". More
Top notch-great experience! Jonathan Hillengas at Bob Johnson Chevrolet is the man to see! This is our second vehicle purchased with him! Jonathan continually goes above and beyo Jonathan Hillengas at Bob Johnson Chevrolet is the man to see! This is our second vehicle purchased with him! Jonathan continually goes above and beyond and delivers a great service. He makes car shopping enjoyable! He is efficient, knowledgeable, reliable & honest. Thank you so much for our smooth transactions, we will definitely recommend you to all of our family and friends! There are a ton of dealerships/salesmen to choose from... Bob Johnson Chevrolet is the place to go, and Jonathan Hillengas is the guy to work with! More
Overall, great experience! From start to finish, my experience at Bob Johnson was pristine. Sean was very informative and met all of my wants and needs leasing my vehicle both e From start to finish, my experience at Bob Johnson was pristine. Sean was very informative and met all of my wants and needs leasing my vehicle both esthetically and financially! More
Fabulous salesman! Sean was courteous and professional from start to finish! He was also so knowledgeable and able to answer all of our questions to help us find the per Sean was courteous and professional from start to finish! He was also so knowledgeable and able to answer all of our questions to help us find the perfect fit for our growing family! We will absolutely be back again to visit Sean!!! More
My new work truck I can't say enough good things about this dealership. The sales rep Johnathan Hillengas was extremely friendly, knowledgeable, and able to work with I can't say enough good things about this dealership. The sales rep Johnathan Hillengas was extremely friendly, knowledgeable, and able to work with us. I would HIGHLY reccomend using him on your next sale. With this being a work truck we weren't looking for anything fancy, just a good stable truck. After he showed us this Chevy Silverado we knew it was ours. We even got a free bedliner. After we closed the deal and picked the truck up we ended up buying an All Star edition Silverado. Absolutely love them both. Already had the first oil changes done and they went just as smooth. Won't buy from anywhere else More
Great experience I went to Bob Johnson looking for a new car and ended up with a beautiful new truck. My sales rep treated me fairly, and never made me feel uncomfort I went to Bob Johnson looking for a new car and ended up with a beautiful new truck. My sales rep treated me fairly, and never made me feel uncomfortable. Johnathan was respectful, understanding and really worked to get this within my budget. After all was done I ended up leasing an All Star edition Silverado and I love it. Especially on the snow. More
Black Friday failure My family and I went here about an hour before they closed during the 2017 Black Friday sale. I told the salesman what I was looking for, a 2017 Silve My family and I went here about an hour before they closed during the 2017 Black Friday sale. I told the salesman what I was looking for, a 2017 Silverado 1500 regular cab 4x4. He said they didn’t have any on the lot, and offered a possible better deal on a full cab. Which I wasn’t interested in. A little searching later he pulled up a possible candidate. I made an offer which of course got shot down. So I gave him my final offer to which he said oh no your not even close. I said no way that was a fair offer to which he said “ I’ve already sold 5 cars today I don’t need to sell anymore” if this is the customer service at the sale I can only imagine how good it is after. Needless to say I went to O’conner The next day and got the truck for my asking price. More
Poor customer service after sale I purchased a new Volt September 3, 2016. When I picked it up, the sales rep pointed out that a trim piece was missing on the inside of the driver do I purchased a new Volt September 3, 2016. When I picked it up, the sales rep pointed out that a trim piece was missing on the inside of the driver door. He said it was on order and would be mailed to me in a couple of days. After I got home, I realized that he still had the keys and I only had one set. I called and he said he would mail them to me with the trim piece. After two months and numerous calls and messages to the sales rep and eventually the sales manager, the spare key set was finally mailed to me. However, it is now going on 5 months and still no trim piece, even after more calls and messages. I would not recommend doing business with this dealership. More
Great service quick and reasonable pricing Went to get vehicle inspection done i had no appointment I just walked in and customer service took care of my vehicle the service manager Christopher Went to get vehicle inspection done i had no appointment I just walked in and customer service took care of my vehicle the service manager Christopher codd and very nice manager who takes care of the vehicle and makes sure you leave home with a smile on face I will recommend anyone to go there I will for now have any vehicle I have done there for sure More