Bob Johnson Chevrolet
Rochester, NY
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2,872 Reviews of Bob Johnson Chevrolet
Fast , Experienced , trustworthy Everyone was so nice and helped with what I was looking for , very informative about all the cars and everything I wanted to know , they had they answ Everyone was so nice and helped with what I was looking for , very informative about all the cars and everything I wanted to know , they had they answers ! Very professional , knowledgeable and service was great ! Would recommend this dealership 100%! More
worry free visit We had n o problems with the service department or the service employee. Helpful and friendly. The waiting area and the restrooms are very clean. We had n o problems with the service department or the service employee. Helpful and friendly. The waiting area and the restrooms are very clean. More
Recall work I brought my Volt in for recall work. The device department took care of the issues. The car was ready for pick up right on time and it all went sea I brought my Volt in for recall work. The device department took care of the issues. The car was ready for pick up right on time and it all went seamlessly More
Tahoe Midnight Edition Spectacular experience with top notch customer service. Carol went above and beyond my expectations. Bob Johnson is by far the BEST place to purchase Spectacular experience with top notch customer service. Carol went above and beyond my expectations. Bob Johnson is by far the BEST place to purchase a vehicle. I will return and recommend them to my friends and family. More
Great buying experience!!! We actually had a fun time of it, our salesman Marc Marullo was knowledgeable, on point, efficient and enjoyable to work with. Marc came out to the l We actually had a fun time of it, our salesman Marc Marullo was knowledgeable, on point, efficient and enjoyable to work with. Marc came out to the lot as soon as we arrived, we didn't even have to search for assistance. We are eager to have the opportunity to recommend this dealership, and Marc, we had a great buying experience!!!! More
Have had great service Have always been treated very professionally and the loaner system is s huge plus. Sales and service techs are the best. Chevrolet has come along wat Have always been treated very professionally and the loaner system is s huge plus. Sales and service techs are the best. Chevrolet has come along wat More
Replaced starter The starter was making noise. Bob Johnson replaced it under warranty and gave me a rental car while my car was in the shop. Everything was covered. The starter was making noise. Bob Johnson replaced it under warranty and gave me a rental car while my car was in the shop. Everything was covered. More
Wasn't happy with service Went to Bob Johnsons to get a used pick up, found what I wanted and proceeded to purchase the truck. While I pointed out that there was sap all over t Went to Bob Johnsons to get a used pick up, found what I wanted and proceeded to purchase the truck. While I pointed out that there was sap all over the truck the salesmen only cleaned off one spot and said it will come off! The cleaning of the truck was half fast, left tracing sticker on my windshield and only shined the ties! Then was told I'll receive I full tank of gas, I only received half a tank! The used truck only came with one set of keys, and I had to personally contact the General Manager to get a second set of keys due to the fact they told me I would have to pay 250$ out of pocket after spending over 30k on the truck! The sales men seemed very short with me, while being impatient with the whole sale! I'm happy with the truck not happy with the service and sale! More
Worst experience of my life I have reached out to the dealer and to GM about my concerns with Bob Johnson. Know one real seems to care. At this point I would never purchase a GM I have reached out to the dealer and to GM about my concerns with Bob Johnson. Know one real seems to care. At this point I would never purchase a GM vehicle again. Also the people at Bob Johnson service need to really learn some customer service skills. Ignoring customers while they wait at the counter is a joke. More
Awesome! I was in a bind and needed some car maintenance at the last minute and this dealership took me as a walk in and my car was done in two hours. I was al I was in a bind and needed some car maintenance at the last minute and this dealership took me as a walk in and my car was done in two hours. I was also able to utilize the shuttle service to get back to work for an urgent issue while the maintenance was completed, great job. Thank you! More