Bob Johnson Chevrolet
Rochester, NY
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2,872 Reviews of Bob Johnson Chevrolet
Too Long of a wait for a Simple Oil Change I was one of the first appointments, I was there for over for one and half hours and that is because I kept going up to the service desk asking where I was one of the first appointments, I was there for over for one and half hours and that is because I kept going up to the service desk asking where is my car. I had a simple oil change done that was all I had done. The guy behind the counter said oh sorry we got busy back there?? I was the first one in? No communications with the customer. When they saw me standing there so long. More
great uh ummm smooth transaction for a 2nd second time around rental and simple, good, that is I can say, will be back again. word word uh ummm smooth transaction for a 2nd second time around rental and simple, good, that is I can say, will be back again. word word More
Excellent Great sales team Jonathon provided us with excellent service was very well spoken and New his stuff,he was amazing person to have has our sales perxon Great sales team Jonathon provided us with excellent service was very well spoken and New his stuff,he was amazing person to have has our sales perxon. More
Very efficient & friendly I was taken care of quickly & had questions answered promptly. I had 3 vehicles worked on, and all were done within or before the time frame they pro I was taken care of quickly & had questions answered promptly. I had 3 vehicles worked on, and all were done within or before the time frame they promised. More
Great Service I would recommend working with Scott Tam to anyone looking for a new vehicle. His prompt responses and professionalism outstanding. He went above an I would recommend working with Scott Tam to anyone looking for a new vehicle. His prompt responses and professionalism outstanding. He went above and beyond to meet our needs. More
Firt car Willie was awesome he made my car buying experience easy and comfortable and would recommend him to anyone that was looking for a new car! Willie was awesome he made my car buying experience easy and comfortable and would recommend him to anyone that was looking for a new car! More
Real Customer Service The service department was ready for me at the time they scheduled my vehicle. Service was punctual, quality was excellent and service manager is al The service department was ready for me at the time they scheduled my vehicle. Service was punctual, quality was excellent and service manager is always pleasant. More
Another great visit. I dropped my truck off at 8am for and oil change and rotation. I told Chris "no hurry I'll be back around 2pm. He made sure everything I needed done w I dropped my truck off at 8am for and oil change and rotation. I told Chris "no hurry I'll be back around 2pm. He made sure everything I needed done was documented. Made sure he had my correct contact number and made sure I didn't need transportation. At 9:30 he called to say I was all set and I could pick it up anytime. Picking up was a breeze. Chris had my paperwork and keys. He reviewed the work that was done and that everything looked great. As always, the cashier was fast and courteous and made sure to ask for my awards card (I had forgot). I can't say enough good things about Bob Johnson Chevy. They consistently exceed my expectations. I expect to be a customer for a long time! More
I enjoyed working with Chris The only problem was the lease price wound up being higher than what I was quoted before I left by George by some $8.00 a month. The rest of the exper The only problem was the lease price wound up being higher than what I was quoted before I left by George by some $8.00 a month. The rest of the experience was fine and is why I have gotten my last 4 vehicles from Bob Johnson Chevrolet More
Customer service is what it is all about in business. The service department is extremely professional and most of customer friendly. They are very personable no ma is what it is all about in business. The service department is extremely professional and most of customer friendly. They are very personable no matter what is wrong with your vehicle More