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Bob Johnson Chevrolet

Rochester, NY

4.3
2,872 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,872 Reviews of Bob Johnson Chevrolet

March 14, 2018

Inspection In and done as promised as always. All that had to be done was the yearly state inspection. They called as soon as it was done and had me on my way. More

by TONYPOLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
March 14, 2018

Got out of an old lease and into a new one Bob Johnson worked very hard to get us into the exact care we wanted and could afford. Thank you so much!! We will be back year after year More

by snaretech1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bush, Joeseph Grimshaw, Peter Montante, Gregory Stahl
March 14, 2018

Fantastic dealership This is my second time coming to bob Johnson and both times I dealt with Chris and got the best service. Definitely going to keep coming back. More

by a_moorehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Chris Callari
March 14, 2018

2018 Silverado LT Z71 Brady Schultz and his assistant Brian did a great job helping me select my new truck. I had a lease turn in and they mad the experience very easy. Hig More

by dan.whalen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kostraba, Peter Montante, Brady Schultz
March 14, 2018

Worst customer service I have ever experienced. Awful experience. I was lied to and ignored., which is very unprofessional especially from a "manager". I will not be returning or recommending to any More

by Jb593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Montante
Mar 19, 2018 -

Bob Johnson Chevrolet responded

Hello! I'm sorry to hear that we did not meet your expectations. Please let us know the best number to reach you at as we'd like to see if we can make this right. Again, I apologize for your experience and hope to make it better.

March 14, 2018

Great experience! 10/10 would recommend! Zach helped me to get my second car from Bob Johnson Chevrolet, this experience was quicker and easier than the first! Zach helped me to get a great c More

by ty2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley
March 14, 2018

Fantastic!! Absolute great experience! Adam is young and probably one of the best salesman I have ever dealt with. He did everything he could to get me the best p More

by John369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crist
March 14, 2018

User friendly Zach LISTENED !! to our request in a new vehicle, and came through. Also he was very clear on all the details. A pleasure and experience. More

by PaulH7908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bush, Zachary Lavalley, Dylan Love
March 14, 2018

Excellent service Jamalle Cade is the best. He makes me feel important anytime I visit Bob Johnson’s . Thanks for a great job, I’ll be back. sincerely Angelo More

by AANDRESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
March 14, 2018

Great communication Very professional dealership. Always kept me informed regarding the status of my vehicle. Dan was Great! They even offered me a rental vehicle at no More

by AJSINOPOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
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