Bob Johnson Chevrolet

No Hassles / Great Experience Easy scheduling for maintenance, good communication on loaner vehicle and easy pick up. The service staff kept me posted on parts delivery timing and Easy scheduling for maintenance, good communication on loaner vehicle and easy pick up. The service staff kept me posted on parts delivery timing and the completion of my repair. Great experience! More

Tried to charge me for services not needed The service rep said it would cost $2200 to fix my van and it wouldn’t pass inspection if it didn’t get done. I went elsewhere it passed inspection no The service rep said it would cost $2200 to fix my van and it wouldn’t pass inspection if it didn’t get done. I went elsewhere it passed inspection no problem with no work needed. Went back later and had the ball joints fixed and it only cost $400. Nothing close to the $2200 the dealership wanted to charge me. Wont be back not even to buy a vehicle. More

Complete buying experience From the time I walked in the showroom all the way through until delivery of the vehicle. It was a great experience. Steve and Tim made the process go From the time I walked in the showroom all the way through until delivery of the vehicle. It was a great experience. Steve and Tim made the process go very smooth. More

Great experience. I was not pressured into buying more than I went for. Brian Antinore was very professional and helped me get exactly what I needed with a price I cou I was not pressured into buying more than I went for. Brian Antinore was very professional and helped me get exactly what I needed with a price I could afford. Corey Sherwood was also very helpful with his tutorial. Answered all my questions I had. Will recommend Bob Johnson to friends and family, and tell them to ask for Brian Antinore and Corey. More

Awesome! Steve was fantastic and I love my car! I couldn’t have asked for a better car shopping experience. Everything was so easy from looking to purchasing. Steve was fantastic and I love my car! I couldn’t have asked for a better car shopping experience. Everything was so easy from looking to purchasing. More

Disappointed Don't get me wrong...... overall I am very satisfied with my dealership. I was a little disappointed on my last visit for an oil change and tire rot Don't get me wrong...... overall I am very satisfied with my dealership. I was a little disappointed on my last visit for an oil change and tire rotation that (for the 2nd consecutive time) the oil reminder indicator on the dash wasn't reset and there was no reminder sticker on the windshield. The last time I assumed it was reset and a short time after was getting reminders from OnStar that my vehicle needed service. I reset the indicator myself. I called the dealership and asked if a blank reminder sticker for my windshield could be mailed to me and was told it wasn't, that I should stop back and get one. This seemed rather strange to me. Just stick one in an envelope and mail it to me! How ridiculous! I also received a text while I waited from my service advisor that I should text if I needed anything. I later on texted about the aforementioned items and never received a reply. All in all, this wasn't what I was accustomed to from this dealership! More

Completely elated with customer service We loved frank he was so full of positivity and personality and Alexandra was so great at explaining things. They were both super relatable and patie We loved frank he was so full of positivity and personality and Alexandra was so great at explaining things. They were both super relatable and patient More

Problems breaking Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called the service rep. The rep stated that he had test driven the vehicle but he could not get the breaking issue to repeat. Called back in another three days only to be told the vehicle would be ready later that day. My frustration is the poor communication from the service rep. More

Great, fast, courteous service All employees were willing to help me.... attentive towards my wants!! Was quick in and out service and offered me donuts and coffee hahah winning!!! All employees were willing to help me.... attentive towards my wants!! Was quick in and out service and offered me donuts and coffee hahah winning!!!! More

Great Service, done on time Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recom Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recommend. Thanks. More