Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Why I come to Bob Johnson's First class knowledge with a focus on customer satisfaction. Best inventory and price. Friendly sale and financial staff. Free car rental when needed. First class knowledge with a focus on customer satisfaction. Best inventory and price. Friendly sale and financial staff. Free car rental when needed. Very satisfied More
Very good Good job very kind an helpfull , took time to show me many options. Getting me what I was looking for. Very happy with my purchase!! Good job very kind an helpfull , took time to show me many options. Getting me what I was looking for. Very happy with my purchase!! More
Highly Recommend Steve was so helpful throughout the experience and was very accommodating. He was honest and trustworthy. Tim has a great personality and knew all abo Steve was so helpful throughout the experience and was very accommodating. He was honest and trustworthy. Tim has a great personality and knew all about the technology features, going over each piece was definitely beneficial. More
Great experience, sensational deal The folks at Bob Johnson Chevrolet made the lease of my new Colorado a great experience. I priced the truck at three other dealers and they did not co The folks at Bob Johnson Chevrolet made the lease of my new Colorado a great experience. I priced the truck at three other dealers and they did not come close This is the third truck I have leased from this dealership and I expect to continue. Special thanks to Michael Bardy and George in Finance for their help and guidance More
Lease of Cadillac XT5 Cory worked with me on my new Cadillac. He was very knowledgeable and easy to work with. He answered all my questions and gave me his contact card if Cory worked with me on my new Cadillac. He was very knowledgeable and easy to work with. He answered all my questions and gave me his contact card if I had. Any follow up questions More
Buy elsewhere. Especially used We bought a $12,000+ used car from the Chrysler/Buick lot. Paid cash....could’ve went anywhere! But we went to a dealer for peace of mind. Haha Haha! We bought a $12,000+ used car from the Chrysler/Buick lot. Paid cash....could’ve went anywhere! But we went to a dealer for peace of mind. Haha Haha! Assured it was checked out and in great condition. In reality, We have had nothing but problems with the car since the day we brought it home. Day 1 the windshield washer hose was rotted out (which they fixed). A week later, a heat shield was loose and rattling (which they also fixed). A few weeks ago, the passenger window motor died. There is a weird clicking sound when I turn on the left turn signal and it resets itself. Every time I turn the wheel, you can hear it resetting itself. I saved the best part for last...the brakes and rotors were shot! Just paid $400 to have the front ones replaced. The back ones still need to be replaced, I’m sure there’s another $400! All within 3 months. No reply to numerous emails/contact us. I know for a fact nobody checked out the car before selling it. How do I know? Because the wheels have custom lug locks on it and there is no key! My mechanic had to break them off! They didn’t even bother to pull the tires to make sure my family and I were safe driving down the road! Just slap some armor-all on it, a $12,000 price tag, and send it out the door! I’ve emailed them recently a couple of times, either I’m being ignored, they are sick of me, or they are waiting for the lemon law time/mileage to expire. I wouldnt recommend this dealer if they were the last dealer in Monroe county! More
Awesome Dealership! We have purchased and leased several vehicles from Bob Johnson. Their customer service is top notch! Everyone is friendly and a pleasure to deal with. We have purchased and leased several vehicles from Bob Johnson. Their customer service is top notch! Everyone is friendly and a pleasure to deal with. More
it was good i didn't get my title yet or registration and don't knpw when ther coming ,never given an estimated time on this, would also l,ike coupons mailed for i didn't get my title yet or registration and don't knpw when ther coming ,never given an estimated time on this, would also l,ike coupons mailed for services thanks More
Amazing So professional and top notch customer service. Highly recommend. Steve was able to help us right away and made it so easy to purchase a car. Truly a So professional and top notch customer service. Highly recommend. Steve was able to help us right away and made it so easy to purchase a car. Truly a pleasure to work with. More
Awesome customer service experience Stepped through every phase of the delivery process and all staff members were very knowledgeable and clearly driven toward a great customer service e Stepped through every phase of the delivery process and all staff members were very knowledgeable and clearly driven toward a great customer service experience. I had many questions on my new Tahoe, all were answered. Everyone was meticulously invested in making sure they reviewed how everything in my truck operated and that I clearly u sets tops it all. They took plenty of time and I did not feel rushed at all. I got a great deal and give high marks to everyone I worked with. Thank you! More