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Bob Johnson Chevrolet
Pulaski, NY
51 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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51 Reviews of Bob Johnson Chevrolet
April 09, 2019
Clean an curtious Very helpful in getting the ride you want ,very clean dealership, they will listen to your needs ,freindly, most of all help with your finances progre Very helpful in getting the ride you want ,very clean dealership, they will listen to your needs ,freindly, most of all help with your finances progress , More
by Kooz
Employees Worked With
Ilmar
April 05, 2019
First time buyer I’m a first time buyer and bought a GMC Terrain, my dream car. My credit isn’t in great shape but I have done a lot of work to it over the past year a I’m a first time buyer and bought a GMC Terrain, my dream car. My credit isn’t in great shape but I have done a lot of work to it over the past year and fx Caprara helped get me into the exact car I wanted. The process was so easy and they were great! Will definitely be back! More
by Meaghan
Employees Worked With
Chad raso
April 02, 2019
Quick and Easy Dave Lucas, our Sales Rep, already had trucks pulled waiting for us to look at when we arrived. Dave met us at the door ready to show us our options. Dave Lucas, our Sales Rep, already had trucks pulled waiting for us to look at when we arrived. Dave met us at the door ready to show us our options. He fully explained our different options for each truck. We were in and out of the dealership within 2 hours. Everyone there was extremely friendly! This is the second vehicle we have purchased from FX Caprara. More
by Kateschmit
Employees Worked With
Dave Lucas
April 01, 2019
Great Dealership Excellent dealership, everything is quick and easy. I worked with Mike and he made it an easy buying process. Found the truck I wanted and had it in t Excellent dealership, everything is quick and easy. I worked with Mike and he made it an easy buying process. Found the truck I wanted and had it in the next day. Would highly recommend. More
by Carbuyer
Employees Worked With
Mike labozzetta
April 01, 2019
Personalized and knowledgeable Chad and Jim were both willing to meet my ideal plan! Chad was able to manage his time with me and many others looking to drive away with a great deal Chad and Jim were both willing to meet my ideal plan! Chad was able to manage his time with me and many others looking to drive away with a great deal and great vehicle!! More
by Impalafan
Employees Worked With
Chad and Jim
March 27, 2019
Purchased 2019 Silverado tail boss lt Excellent dealership, great to deal with, truck was ready for pickup when they said it would be, highly recommend this dealership, I will be back agai Excellent dealership, great to deal with, truck was ready for pickup when they said it would be, highly recommend this dealership, I will be back again for another purchase when I'm ready!! Thank you More
by Sidesy
Employees Worked With
Phil , and Sam
March 22, 2019
Friendly The sales people and finance we're friendly, accommodating, thorough, and attentive. I'd definitely recommend this dealership to all seeking a new or The sales people and finance we're friendly, accommodating, thorough, and attentive. I'd definitely recommend this dealership to all seeking a new or used vehicle. More
by Timmer21
Employees Worked With
Mike Labozetta, Lindsey
August 27, 2018
What a waste of time. Waited hours for a pricing breakdown and still don't have it. They have no sense of urgency and are extremely unprofessional by leaving a potential cu Waited hours for a pricing breakdown and still don't have it. They have no sense of urgency and are extremely unprofessional by leaving a potential customer waiting for this long. If the plan was to make me want what I inquired about more, this experience did the complete opposite and it makes me not want to do business with them at all. Will be finding a more competent dealership to work with that actually cares about their clients. More
by jpnoy44
Employees Worked With
Malcolm, Gary
August 19, 2018
Service after the sale is terrible. This is my second vehicle purchased from FX Caprara. Same repeat problems with service after the sale. First you have to deal with parts as a totally This is my second vehicle purchased from FX Caprara. Same repeat problems with service after the sale. First you have to deal with parts as a totally separate department from service. Repeatedly I get (you’ll have to talk to parts about that….or…. you’ll have to talk to service about that). It should not be the customer’s responsibility to make the connection between the parts silo and the service silo. Extremely frustrating especially when we have to make over an hour drive to the dealership to find out that parts did not talk to service or vice versa. Next, try to call and talk to parts; it takes 6-7 calls to connect. Same with service; 6-7 calls to finally talk to someone. Infinite “on hold” with their irritating sales pitch while on infinite hold. I would seem the solution is simple: make parts and service the same department with a focus on customer’s vs building up the separate silos. At a minimum have the parts manager actually sit next to the service manager. Sad More
by Don
Employees Worked With
Cleve Calhoun (Sales)
March 19, 2018
Wonderful service from start to finish! My husband and I bought a used vehicle a few years ago from FX Caprara in Pulaski. Our experience was very positive so we decided to go there again wh My husband and I bought a used vehicle a few years ago from FX Caprara in Pulaski. Our experience was very positive so we decided to go there again when we needed to purchase another. We called ahead and our salesman, Phil was wonderful. He was patient, knowledgeable and worked hard for us. He anticipated our needs and went the extra mile. What made me happy was that I never had that..."oh no a salesman is coming!" feeling where I wanted to hide. He never came off as pushy or that he was pressuring us to buy. We test drove the vehicles we wanted and crunched numbers and came to our decision. When we were able to meet again in a few days, Phil had everything ready for us. We chose to finance our vehicle and the gentleman that helped us made that painless as well. I urge anyone to give FX Caprara in Pulaski a try. I am very pleased with our new to us car and the service and respect we were given. More
by Julie
Employees Worked With
Phil
