Bob Johnson Buick GMC
Rochester, NY
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282 Reviews of Bob Johnson Buick GMC
I had a oil change , which was done quickly as I waited My oil change & tire rotation was done promptly with no problems.. I waited in a nice , clean waiting room .overall I was again quite pleased . My oil change & tire rotation was done promptly with no problems.. I waited in a nice , clean waiting room .overall I was again quite pleased . More
Great service and quick to get me what I wanted I was looking for a specific Buick Regal Sportback and they found what I wanted right away. They called me and returned my calls promptly when they fo I was looking for a specific Buick Regal Sportback and they found what I wanted right away. They called me and returned my calls promptly when they found the car I wanted and gave me a smooth transition for ownership of my new vehicle. The sales rep Don Lennox was great to work with and even the owner Zachary Stahl came out to make sure all went smooth and to give me the best deal posslble! Now I have my dream vehicle and I could not be more happy! Great dealership with really great people!! Frank Cassara made sure I had all my warranty protections and bonus cards to get into the Buick Rewards Programs! Simply Awesome!! More
Great Parts Dept Personel Mike in the parts department went overboard helping me with the points I had accumulated through GMC rewards program and helping me with my selections Mike in the parts department went overboard helping me with the points I had accumulated through GMC rewards program and helping me with my selections. More
2019 GMC Terrain Recall / Oil Change Scott was excellent to deal with. I had an 8:45 appt for a recall on my 2019 GMC Terrain. I asked if I could add an oil change but needed to be done Scott was excellent to deal with. I had an 8:45 appt for a recall on my 2019 GMC Terrain. I asked if I could add an oil change but needed to be done by 10:00 to leave for a 10:30 appt.. He was able to have the recall, oil change and tire rotation complete by 10:00 which kept me on schedule. More
New vehicle purchase Sales Rep. and Finance Rep is very out going and very helpful when identifying the wants and needs during the purchase of the new GMC Cannon. Dan & Fr Sales Rep. and Finance Rep is very out going and very helpful when identifying the wants and needs during the purchase of the new GMC Cannon. Dan & Frank Are great to work with. More
Recommend Really Good experience with purchasing my first truck! Pat destefano was professional and respectful of all my requests. Would Recommend anyone to bob Really Good experience with purchasing my first truck! Pat destefano was professional and respectful of all my requests. Would Recommend anyone to bob Johnson buik gmc More
maintenance on car people are very nice and friendly, the area is very clean both in shop and waiting area and they do the repairs and keep you posted as to what is taki people are very nice and friendly, the area is very clean both in shop and waiting area and they do the repairs and keep you posted as to what is taking place on your vehicle. More
Incredible customer service Megan at Bob Johnson GMC has always taken care of me...I travel alot with my daughter and I trust them to keep my vehicle safe...they check it every Megan at Bob Johnson GMC has always taken care of me...I travel alot with my daughter and I trust them to keep my vehicle safe...they check it every couple of months and always honest and timely service! Thanks Megan! More
Great service !! Had to have service for Recall part ...met with Scott Uruburu..very polite .and nice ! My service was done in no time .I was very impressed with tha Had to have service for Recall part ...met with Scott Uruburu..very polite .and nice ! My service was done in no time .I was very impressed with that .....really great ! ! Oh and the girls who called to remind me of my appointment were super nice to...Thank You More
Another Great car buying experiemce Another Great car buying experience with Adam Williams. Adam knows his cars, from performance tp features. He listens to what you want and needs the Another Great car buying experience with Adam Williams. Adam knows his cars, from performance tp features. He listens to what you want and needs then finds the perfect vehicle. This is my third new car purchase with Adam. Not a fan of Bob Johnson so was worried how my experience was going to go, but having Adam to rely on the whole process was seamless. More