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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

June 03, 2019

I had a oil change , which was done quickly as I waited My oil change & tire rotation was done promptly with no problems.. I waited in a nice , clean waiting room .overall I was again quite pleased . More

by ronbandemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
June 01, 2019

Great service and quick to get me what I wanted I was looking for a specific Buick Regal Sportback and they found what I wanted right away. They called me and returned my calls promptly when they fo More

by yankeesmom52143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stahl, Dan Lennox, Frank Cassara
May 31, 2019

Great Parts Dept Personel Mike in the parts department went overboard helping me with the points I had accumulated through GMC rewards program and helping me with my selections More

by RJP1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pollock
May 30, 2019

2019 GMC Terrain Recall / Oil Change Scott was excellent to deal with. I had an 8:45 appt for a recall on my 2019 GMC Terrain. I asked if I could add an oil change but needed to be done More

by PENG68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
May 29, 2019

New vehicle purchase Sales Rep. and Finance Rep is very out going and very helpful when identifying the wants and needs during the purchase of the new GMC Cannon. Dan & Fr More

by bhproud
Recommend Dealer
Yes
Employees Worked With
Dan Lennox, Frank Cassara
May 28, 2019

Recommend Really Good experience with purchasing my first truck! Pat destefano was professional and respectful of all my requests. Would Recommend anyone to bob More

by Vicvoineac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Pat Distefano, Doug Catlin
May 28, 2019

maintenance on car people are very nice and friendly, the area is very clean both in shop and waiting area and they do the repairs and keep you posted as to what is taki More

by LADYBUG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
May 27, 2019

Incredible customer service Megan at Bob Johnson GMC has always taken care of me...I travel alot with my daughter and I trust them to keep my vehicle safe...they check it every More

by lisapantano9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
May 27, 2019

Great service !! Had to have service for Recall part ...met with Scott Uruburu..very polite .and nice ! My service was done in no time .I was very impressed with tha More

by sugarshack66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
May 24, 2019

Another Great car buying experiemce Another Great car buying experience with Adam Williams. Adam knows his cars, from performance tp features. He listens to what you want and needs the More

by Meeshmonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Adam Williams, Frank Cassara
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