Back

Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

Directions

By Type

282 Reviews of Bob Johnson Buick GMC

June 12, 2019

Giant Success Jolene was fantastic. She went out of her way to show us what we wanted. She was very patient keeping the many varieties of options understandable. I More

by cboe108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Doug Catlin, Matthew Gerhardt
June 11, 2019

Great service The customer service was great. Scott was very nice and would definitely rate his customer service a 10. He called me to let me know what was the ou More

by GARCEA167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
June 10, 2019

Great work! Even after I was running a bit late, they got me right in - service went smoothly and they even informed me of upcoming needs that my vehicle needs to More

by Bluegrass235769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
June 06, 2019

My time was valued and the experience was seamless! Scott knew exactly what I wanted, when I wanted it and he executed to perfection. Great service, overall, and I would recommend Bob Johnson to anyone! More

by pjr0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tam, Doug Catlin
June 06, 2019

Service is a breeze Having service done on my GMC is effortless Scott makes it so easy ! Our whole family uses this dealership because the people who work there are f More

by svp22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
June 06, 2019

Excellent customer service The service writers at Bob Johnson Buick (formerly Doan Buick) are knowledgable, as well as caring and thoughtful. They go above and beyond to ensure More

by EILEENOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt, Scott Uruburu
June 05, 2019

Best experience ever Just came in for a oil change and a tire rotation. Quick and easy. In and out. Really top quality professionals to work with. These guys are at the to More

by jamfrgrsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
June 05, 2019

My salesperson My experience with Andy G is a fantastic person to deal with helped me and I felt he went above and beyond to get me in the truck I wanted. More

by David725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Guarino, Frank Cassara, Megan Wawrzynski
June 04, 2019

It was an amazing experience! My salesman-Ben was the BEST! It was a great experience. I purchased 2 vehicle in a week & I will be back to purchase a 3rd in another month - Ben - get ready - LOL My salesman - More

by kathyr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cassara, Doug Catlin, Ben Colichio
June 04, 2019

Great customer service I received an e-mail regarding my 2019 Terrain , the service department got me in on my time schedule and fixed the problem within an hour. More

by darlene_oconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
...
5
...