Bob Johnson Buick GMC
Rochester, NY
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282 Reviews of Bob Johnson Buick GMC
Giant Success Jolene was fantastic. She went out of her way to show us what we wanted. She was very patient keeping the many varieties of options understandable. I Jolene was fantastic. She went out of her way to show us what we wanted. She was very patient keeping the many varieties of options understandable. I was very pleased with the whole experience. More
Great service The customer service was great. Scott was very nice and would definitely rate his customer service a 10. He called me to let me know what was the ou The customer service was great. Scott was very nice and would definitely rate his customer service a 10. He called me to let me know what was the outcome. More
Great work! Even after I was running a bit late, they got me right in - service went smoothly and they even informed me of upcoming needs that my vehicle needs to Even after I was running a bit late, they got me right in - service went smoothly and they even informed me of upcoming needs that my vehicle needs to address in the near future. More
My time was valued and the experience was seamless! Scott knew exactly what I wanted, when I wanted it and he executed to perfection. Great service, overall, and I would recommend Bob Johnson to anyone! Scott knew exactly what I wanted, when I wanted it and he executed to perfection. Great service, overall, and I would recommend Bob Johnson to anyone! More
Service is a breeze Having service done on my GMC is effortless Scott makes it so easy ! Our whole family uses this dealership because the people who work there are f Having service done on my GMC is effortless Scott makes it so easy ! Our whole family uses this dealership because the people who work there are friendly and knowledgeable More
Excellent customer service The service writers at Bob Johnson Buick (formerly Doan Buick) are knowledgable, as well as caring and thoughtful. They go above and beyond to ensure The service writers at Bob Johnson Buick (formerly Doan Buick) are knowledgable, as well as caring and thoughtful. They go above and beyond to ensure their customers get the best service and have a pleasing experience. I have been going there for service for many years, have known Matt, Scott, and John, and have never had anything but the best of service and how I am treated. I highly recommend them! More
Best experience ever Just came in for a oil change and a tire rotation. Quick and easy. In and out. Really top quality professionals to work with. These guys are at the to Just came in for a oil change and a tire rotation. Quick and easy. In and out. Really top quality professionals to work with. These guys are at the top of their game. More
My salesperson My experience with Andy G is a fantastic person to deal with helped me and I felt he went above and beyond to get me in the truck I wanted. My experience with Andy G is a fantastic person to deal with helped me and I felt he went above and beyond to get me in the truck I wanted. More
It was an amazing experience! My salesman-Ben was the BEST! It was a great experience. I purchased 2 vehicle in a week & I will be back to purchase a 3rd in another month - Ben - get ready - LOL My salesman - It was a great experience. I purchased 2 vehicle in a week & I will be back to purchase a 3rd in another month - Ben - get ready - LOL My salesman - Ben was the best - friendly , knowledgeable & no pressure to purchase a vehicle. Finance guys - They were very personable & funny! Also - the building was clean & appeared to have a positive vibe throughout! More
Great customer service I received an e-mail regarding my 2019 Terrain , the service department got me in on my time schedule and fixed the problem within an hour. I received an e-mail regarding my 2019 Terrain , the service department got me in on my time schedule and fixed the problem within an hour. More