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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

June 20, 2019

Jeep purchase There were a few minor issues that were handle very professionally and in a timely fashion. They went so far as to have the salesman meet me at the DM More

by kenfowler2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Marc Marullo, Adam Williams, Frank Cassara, Megan Wawrzynski
June 19, 2019

Fantastic service Service department is awesome! She checked me in early and got me loaner car. Service was fast and went above and beyond my expectations! The problem More

by jimthomas711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
June 17, 2019

New truck purchase Purchasing my new truck was very stress free. I never felt any pressure from anyone at the dealership. When I picked the truck up it was full of fuel More

by vmd169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Jolene Vitto, Doug Catlin
June 17, 2019

Prompt Courteous service All went very well from initial phone call to set up appointment to scheduling time to alerts received before during and after inspection. thank you More

by ANDY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
June 16, 2019

Great dealership! Will return for my next car! Had a fantastic experience at Bob Johnson to pick up my new 2019 Sierra. Was met by Andy and his team to find the right truck for me, was treated with More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Guarino, Jon Hillengas, Frank Cassara
June 14, 2019

Good stuff Mike was great thank you Good stuff guys I liked it seriously mike was great. I will come back in the future for another vehicle and will recommend to friends More

by tylersmolapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rotolo
June 13, 2019

vary good they found the problem in a short time, gave the price and time when my car would be ready. The car was ready at that time and the price was as quote More

by paulsangel10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
June 13, 2019

Jonathan is great My wife and I have been driving imports for the last 20 years. We leased a new Tahoe from Bob Johnson Chevrolet about 6 weeks ago to replace one of ou More

by cmatteson36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hillengas
June 13, 2019

New gmc truck Enjoyed my buying experience at the new bob johnson store (formely doan gmc).The young salesman who took care of my first lease was knowledgeable and More

by mikleo185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake magin, Rich Held
June 12, 2019

Leased a 2019 GMC Terrain! Made the process super easy and was a great deal 😀 Would recommend these guys to everyone!! Hassle free the whole time. Wouldn’t go anywhere else 😀 More

by mmv082709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Doug Catlin
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