Bob Johnson Buick GMC

Service Worst service ever in my life . Tried to Overcharged me for power steering pump and cooler . Also tried charging me $20-30 more then what list is on t Worst service ever in my life . Tried to Overcharged me for power steering pump and cooler . Also tried charging me $20-30 more then what list is on the parts . I have leased 4 vehicle from doan and I will never lease again . More

Fast, efficient service! We had our inspection done there. The problem we had was under warranty from the year before and we paid only for the inspection. We were driven ho We had our inspection done there. The problem we had was under warranty from the year before and we paid only for the inspection. We were driven home while they repaired the faulty part and we picked it up the same day. I would say that is great service and we are well pleased with our experience at this dealership. We will be back next year. More

My car buying experience My wife and I have been working with Bob Johnson Buick GMC since it was Doan Buick GMC . No drop off in level of service. Staff is professional and fr My wife and I have been working with Bob Johnson Buick GMC since it was Doan Buick GMC . No drop off in level of service. Staff is professional and friendly. Pleased with my vehicle to date. More

Great service experience Just had some routine service done on my 2015 GMC Sierra. Everything worked out great, as always! Made an appointment in advance, Matt wrote the ser Just had some routine service done on my 2015 GMC Sierra. Everything worked out great, as always! Made an appointment in advance, Matt wrote the service order up as soon as I pulled in and I was back on the road in a little over an hour. Thanks, Guys! More

Great Customer service We purchased our GMC Acadia in January and Jon Hillengas was such a joy to work with. Every time we would visit the Bob Johnson Buick GMC dealership J We purchased our GMC Acadia in January and Jon Hillengas was such a joy to work with. Every time we would visit the Bob Johnson Buick GMC dealership Jon would greet us with a smile and ready to assist us with any questions with may have. Jon takes the time to get to know his clients and really makes you feel like you are part of the GMC family. I highly recommend Bob Johnson Buick GMC and Jon Hillengas. Outstanding service! More

Loved the salesman and Encore Buick. Dan Lennox was polite, knowledgeable and most importantly not pushy at all. He explained things thoroughly and was warm and humorous. Dan made my hus Dan Lennox was polite, knowledgeable and most importantly not pushy at all. He explained things thoroughly and was warm and humorous. Dan made my husband and I feel very comfortable. He knew the vehicle he was selling in detail. More

Great customer service Eeveryone was helpful & very friendly.They answered any questions & addressed any concerns I had. They made me feel that my wants & needs did matter a Eeveryone was helpful & very friendly.They answered any questions & addressed any concerns I had. They made me feel that my wants & needs did matter and worked together so that it was achieved! More

New Car Lease Working with Pat was a very nice experience, he was knowledgeable regarding the car, as well as the lease process. Everything went smooth and Timely.T Working with Pat was a very nice experience, he was knowledgeable regarding the car, as well as the lease process. Everything went smooth and Timely.Thanks again for all your help. More

Went in for check engine light flashing They were very friendly and courteous, I was having car issues the day before I had to take a road trip for work and had a lot of things to do before They were very friendly and courteous, I was having car issues the day before I had to take a road trip for work and had a lot of things to do before I left. They were able to get my car in immediately and get me out with my situation resolved within an hour and a half. Great customer service!!! More

Well organized I took my truck back for a few minor things that needed tending to after the purchase. I found the entire facility clean and well managed. I was able I took my truck back for a few minor things that needed tending to after the purchase. I found the entire facility clean and well managed. I was able to contact the service department by text to stay up on the progress of the work. The truck was done quickly and at no charge. When we are treated well and know the upfront issues it makes working with dealerships more comfortable. Thanks Paul Taylor More