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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

December 06, 2018

Great experience!!!⭐️⭐️⭐️⭐️⭐️ Everyone was helpful, answered all of my questions. My salesperson Joe R. Was excellent and followed up after the sale and Megan in service was aweso More

by torifatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Joseph Rotella, Megan Wawrzynski
Dec 10, 2018 -

Bob Johnson Buick GMC responded

Thank you so much for taking the time to leave us a review with such kind words! We appreciate it!

December 04, 2018

Oil change and vehicle inspection No issues. Very professional service team. Completed oil change and advised me about an issue with my vehicle. Quoted me a price via email. Minimal More

by frankvr62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Matthew Gerhardt, Megan Wawrzynski
December 03, 2018

Great leasing experience Greg & Rich made my leasing experience Painless. Love my vehicle! This is the 2nd time I have purchased a vehicle through Greg Bennett and he is a ple More

by galtman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bennett, Rich Held
December 03, 2018

Exceptional Service Dan Lennox was very flexible and in finding us the vehicle we wanted at a fair price. We encountered a few obstacles but it did not deter him from mee More

by cmitrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lennox, Frank Cassara
December 03, 2018

Vehicle inspection Only complaint is they didn’t put air in my tires as part of inspection even though Onstar report said they were low (30 vs 35). More

by pmassey552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
December 03, 2018

Very professional! Thanks megan Very professional,asked a lot of questions and they had the answers .from service to sales To the parts department.great job . Thanks again perry. More

by pjulien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Williams, Doug Catlin, David Cleveland, Michael Pollock, Megan Wawrzynski
November 30, 2018

Outstanding!Going out of your way to please costumer Hello, I live an hour away from the dealership, I dealt with Bill Norris directly on the phone on buying a used Silverado. He made sure all my quest More

by roy.fanutti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Norris, Frank Cassara
November 27, 2018

Tire repair and inspection The dealership is so clean and the employees are so friendly! They make my visit so easy. I love how they can drive me to work and pick me up. More

by amylouloverde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John LoVerde
November 26, 2018

Great experience Adam Williams is why I have 3 vehicles leased through your dealership. I will continue to call on Adam in the future when it’s time to lease again. More

by jjamiso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Adam Williams
November 26, 2018

Regal Mr tam was great to work with. Answered all questions and in a timely manner. Much appreciated I would recommend all my friends to work with Mr Tam More

by jmbourb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tam
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