Bob Johnson Buick GMC
Rochester, NY
Filter Reviews by Keyword
By Type
282 Reviews of Bob Johnson Buick GMC
Great experience!!!⭐️⭐️⭐️⭐️⭐️ Everyone was helpful, answered all of my questions. My salesperson Joe R. Was excellent and followed up after the sale and Megan in service was aweso Everyone was helpful, answered all of my questions. My salesperson Joe R. Was excellent and followed up after the sale and Megan in service was awesome!!! Thank you for a great experience! More
Oil change and vehicle inspection No issues. Very professional service team. Completed oil change and advised me about an issue with my vehicle. Quoted me a price via email. Minimal No issues. Very professional service team. Completed oil change and advised me about an issue with my vehicle. Quoted me a price via email. Minimal waiting time. More
Great leasing experience Greg & Rich made my leasing experience Painless. Love my vehicle! This is the 2nd time I have purchased a vehicle through Greg Bennett and he is a ple Greg & Rich made my leasing experience Painless. Love my vehicle! This is the 2nd time I have purchased a vehicle through Greg Bennett and he is a pleasure to work with More
Exceptional Service Dan Lennox was very flexible and in finding us the vehicle we wanted at a fair price. We encountered a few obstacles but it did not deter him from mee Dan Lennox was very flexible and in finding us the vehicle we wanted at a fair price. We encountered a few obstacles but it did not deter him from meeting our needs. Very forthright and fair. More
Vehicle inspection Only complaint is they didn’t put air in my tires as part of inspection even though Onstar report said they were low (30 vs 35). Only complaint is they didn’t put air in my tires as part of inspection even though Onstar report said they were low (30 vs 35). More
Very professional! Thanks megan Very professional,asked a lot of questions and they had the answers .from service to sales To the parts department.great job . Thanks again perry. Very professional,asked a lot of questions and they had the answers .from service to sales To the parts department.great job . Thanks again perry. More
Outstanding!Going out of your way to please costumer Hello, I live an hour away from the dealership, I dealt with Bill Norris directly on the phone on buying a used Silverado. He made sure all my quest Hello, I live an hour away from the dealership, I dealt with Bill Norris directly on the phone on buying a used Silverado. He made sure all my questions were answered to the best of his ability. He was open and honest about what he could do for me, and went out of his way to make my experience smooth as possible. He even delivered my vehicle 1 hour away to my doorstep when I had problems trying to schedule pickup. I rate this dealership and sales experience extremely high, and will go back for sure on my next purchase. Thank you and look forward to seeing all of you again.. Roy Fanutti More
Tire repair and inspection The dealership is so clean and the employees are so friendly! They make my visit so easy. I love how they can drive me to work and pick me up. The dealership is so clean and the employees are so friendly! They make my visit so easy. I love how they can drive me to work and pick me up. More
Great experience Adam Williams is why I have 3 vehicles leased through your dealership. I will continue to call on Adam in the future when it’s time to lease again. Adam Williams is why I have 3 vehicles leased through your dealership. I will continue to call on Adam in the future when it’s time to lease again. More
Regal Mr tam was great to work with. Answered all questions and in a timely manner. Much appreciated I would recommend all my friends to work with Mr Tam Mr tam was great to work with. Answered all questions and in a timely manner. Much appreciated I would recommend all my friends to work with Mr Tam More