Bob Johnson Buick GMC

Efficient Kind, considerate employees , especially service department personnel. Keep customers informed on status of vehicle. Have been so far happy with the d Kind, considerate employees , especially service department personnel. Keep customers informed on status of vehicle. Have been so far happy with the dealership as a whole. More

Joe Rotella Is the man! Joe with Bob Johnson Buick GMC went above and beyond to provide exceptional customer service. I highly recommend working with him, he cut right to Joe with Bob Johnson Buick GMC went above and beyond to provide exceptional customer service. I highly recommend working with him, he cut right to the chase, was honest about the truck purchasing process, and went out of his way to communicate after normal work hours due to my job. Not only did I purchase a new truck, I also leased my fiancé a new Buick Encore. Will definitely come back when it's time for an upgrade. More

First oil change service Very friendly at service desk. Very efficient, I was in and out in no time at all. To tell you the truth I was a little reluctant because I leased it Very friendly at service desk. Very efficient, I was in and out in no time at all. To tell you the truth I was a little reluctant because I leased it from the staff at Doan, and when I got there I was very pleased to see some of the same smiling faces! More

1st oil change service I was coming up on my first service. I pulled up to the dealer to see if they had time. They took me in without a hesitation. I feel like I was ther I was coming up on my first service. I pulled up to the dealer to see if they had time. They took me in without a hesitation. I feel like I was there under an hr for sure. Maybe 10 mins and I saw my truck going up on a lift Thank you so much!!! More

Effortless Jerry was fabulous in taking me to my work after I dropped my vehicle off. I enjoyed the ride and his stories made me smile. Jerry was fabulous in taking me to my work after I dropped my vehicle off. I enjoyed the ride and his stories made me smile. More

Pleasant service nd prompt. I left a follow-up phone message asking a question about the service report BUT did NOT receive a call back. I had hoped the service dept would call I left a follow-up phone message asking a question about the service report BUT did NOT receive a call back. I had hoped the service dept would call me back! More

Awesome salesman Grant Jardine. He made the whole car buying experience the greatest . I will recommend everyone to go see Grant Jardine when they need or wan salesman Grant Jardine. He made the whole car buying experience the greatest . I will recommend everyone to go see Grant Jardine when they need or want a car More

Oil change the only complaint that I had was I called in for an oil change and I knew I rotated my tires the time before the guy on the phone insisted that I nee the only complaint that I had was I called in for an oil change and I knew I rotated my tires the time before the guy on the phone insisted that I needed my tires should be rotated. When I got there Megan told me I had your tires rotated the time before .so they need to give out the right information.and I waited so long to get a filter to put in my car. I was already there for two hours for an oil change so I decided to leave because the filter still didn't arrive.. and I really think $45 for an oil change is quite a lot.. More

Service Never an issue with service for both vehicles, everything is always explained in detail very courteous staff. Always wait for maintenance at the deal Never an issue with service for both vehicles, everything is always explained in detail very courteous staff. Always wait for maintenance at the dealership and everything is completed in a timely manner. Have always serviced both the Buick and Canyon since our purchases. More