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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

January 24, 2019

2019 Terrain Normally buying a car can be a dreadful experience. Our experience was stress free and easy. Our Salesman was beyond helpful to us. Definitely very p More

by amariet0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the other guy that helped me review the car but was also wonderful , Dan Lennox, Doug Catlin
January 23, 2019

Excellent customer service Everyone there is extremely professional and friendly. The accommodations in the waiting room were very nice. Customer loyalty is built on feeling imp More

by minch46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa at the service desk was also excellent. , Jolene Vitto, Matthew Gerhardt
January 23, 2019

Quick check in for service and check out. I got a call from the dealership to bring my truck in for a recall issue. Pull up to service they greet you and check lights and under the hood . Truc More

by kenbrongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stahl, Megan Wawrzynski
January 21, 2019

Very friendly staff! Very friendly staff and excellent service . I have been with this Buick dealership for years and highly recommend them! Waiting area is always clean a More

by lovearizona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu, Megan Wawrzynski
January 21, 2019

Joe worked very hard to get the best deal for me! Joe was very helpful in accommodating my needs and worked hard to get a great deal. I would and have recommend him to other I know looking for a vehic More

by coramagruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rotella
January 21, 2019

Checked out my car without appointment. My car started to act up while I was out paying my taxes. I started the car and put in reverse and it shut down. I tried it again and it did the sam More

by amurray11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
January 16, 2019

Truck fixed Fixed my Satellite radio. Took time to get the parts though. But once came in truck was fixed in a couple hours. The shuttle drivers were both very ni More

by map13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
January 15, 2019

Awesome Dealership Everyone was very friendly and knowledgeable. My salesperson Vincent made it a very smooth and efficient process. I would definitely recommend doing More

by sparkkeith22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stahl, Vincent Epping, Matthew Gerhardt
January 15, 2019

My new Buick Envision Dan was very helpful in helping my wife and I in teaching us the new technology in our new vehicles that we weren't use to. Also helped us with our di More

by whoosrich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Dan Lennox, Doug Catlin
January 11, 2019

Routine Service. The service advisors and mechanical technicians are great. I have never had to return twice for the same issue. The service area employees go above an More

by pellegrino.rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Matthew Gerhardt, Scott Uruburu, Megan Wawrzynski
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