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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

January 08, 2019

great Service was great. Atmosphere was nice. Coffee was a little strong and pastries were missing. Seriously I believe my first three words were enough to More

by LEUMASRETTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
January 07, 2019

Scheduled Service Scheduled oil change, tire rotation and inspection in one hour! A professional staff serviced my car while I waited in their lounge using their wifi. More

by SVOGEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
January 07, 2019

New vehicle Our salesman Grant Jardine and the whole Bob Johnson community made the whole vehicle buying experience amazing, fast and easy. Definitely will be b More

by krosenberg82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Jardine
January 03, 2019

Excellent Customer Service and Sales But b Johnson was the last place we went to for a lease and after the experience we had, I won’t go anywhere else again. The salesman Vince was great More

by cccifbbpro2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Vincent Epping
January 03, 2019

Leasing a Acadia Dan Lennox was fantastic to deal with. Made the experience easy and enjoyable. Upfront and honest with me about everything. I stopped in to ask about More

by sgraves1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lennox, Frank Cassara
January 02, 2019

Trusted & Recommended. I had come in for an oil change, not knowing my car had other issues. They managed to fit me in, take care of all my problems, and have me on my way More

by LTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
January 01, 2019

Service was fast and friendly. After my Encore was serviced, I met with Dan Lennox to talk about leasing a 2019 Encore as my present lease would expire in April 2019. Frank Cassara More

by jk777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lennox, Frank Cassara, Matthew Gerhardt
January 01, 2019

replaced both rear wheel bearings Great review was given for the quick analysis of problem and added inspection finding not only rear wheel bearings needed replacing but also that lowe More

by GSACHELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
December 31, 2018

Excellent Customer Service Dan Lennox is knowledgeable and does not have that annoying “Salesman” mentality. Usually I’ll walk out if I feel as though the salesperson will say a More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lennox
December 31, 2018

Awesome dealership Very straight forward and easy process. Working with Vince Epping was awesome. No games just a vey nice experience. Service department very friendly a More

by corclark4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Epping, Scott Uruburu, Megan Wawrzynski
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