Bob Johnson Buick GMC
Rochester, NY
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282 Reviews of Bob Johnson Buick GMC
Oil change and Inspection on a Leased Equinox Customer service was on point. The service itself was quick and my wait was painless. I appreciate that very much in my busy days. The new location Customer service was on point. The service itself was quick and my wait was painless. I appreciate that very much in my busy days. The new location is clean and inviting. Would recommend them and will visit again. More
Brought car in for service Got me in on the same day I called for check engine light on. Service quickly fixed and I was on my way in no time! Got me in on the same day I called for check engine light on. Service quickly fixed and I was on my way in no time! More
Quality people, quality product and quality service! I've said it in other reviews, new name same people. This core group has taken care of me and my family for decades. There's no where else I would tak I've said it in other reviews, new name same people. This core group has taken care of me and my family for decades. There's no where else I would take my business. More
Good service I was very happy I got the service in a good manner...my oil light pop up I got worry didn't make a appointment ..very thankful they fix the problem I was very happy I got the service in a good manner...my oil light pop up I got worry didn't make a appointment ..very thankful they fix the problem More
Quick Didn't even have to have my car serviced told the attended what the problem was and it had since stopped. He told me what the issue was and I have ha Didn't even have to have my car serviced told the attended what the problem was and it had since stopped. He told me what the issue was and I have had no problems since. So happy it was nothing serious. More
It was great untill your financail guy lied to me Jake/Rich/and your IT guy were great to dealer with they were very respectful and pleasant and deserve 5 stars . But the financial guy I was dealing w Jake/Rich/and your IT guy were great to dealer with they were very respectful and pleasant and deserve 5 stars . But the financial guy I was dealing with lied to me about the lease insurance . He told me it was 10 a month I told him I was only willing to pay 5 a month for the 11000 coverage. A week after I took my canyon home I looked at the insurance it covers very little plus he charged me 15.27 a month . VERY UNPROFESSIONAL. I gave you 3 stars for price only because of your financial guy. Jake/Rich/and your IT guy they deserve 5 stars . Your financial guy deserves a 0 star rating Thomas V Pallifrone More
Quick service Had an appt, took the car on time and turned it around very quickly. Didn’t upsell additional items. Matt was personable to work with. Had an appt, took the car on time and turned it around very quickly. Didn’t upsell additional items. Matt was personable to work with. More
Oil change I had my old change tires rotated did not take long at all I was in and out everything is good you ready for the next oilers change and rotation I had my old change tires rotated did not take long at all I was in and out everything is good you ready for the next oilers change and rotation More
A relaxing experience My husband and I went to Bob Johnson Buick to look for a new vehicle for him. While we were there I started looking at another model. I was given help My husband and I went to Bob Johnson Buick to look for a new vehicle for him. While we were there I started looking at another model. I was given help and assistance without the thought we would be purchasing 2 new vehicles. The respect and courtesy we were given made the experience a pleasant one, not like a trip to the dentist. I would tell anyone to try the Bob Johnson team. More
Absolutely perfect Bob Johnson is a very clean and professional environment to purchase and have your vehicle serviced. All the people I came in contact with are polite Bob Johnson is a very clean and professional environment to purchase and have your vehicle serviced. All the people I came in contact with are polite and super professional. More