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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

January 31, 2019

Oil change and Inspection on a Leased Equinox Customer service was on point. The service itself was quick and my wait was painless. I appreciate that very much in my busy days. The new location More

by dburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
January 31, 2019

Brought car in for service Got me in on the same day I called for check engine light on. Service quickly fixed and I was on my way in no time! More

by DJG385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
January 30, 2019

Quality people, quality product and quality service! I've said it in other reviews, new name same people. This core group has taken care of me and my family for decades. There's no where else I would tak More

by pusherpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sofia, Tom Kress, Zach Stahl, Grant Jardine, Scott Uruburu
January 29, 2019

Good service I was very happy I got the service in a good manner...my oil light pop up I got worry didn't make a appointment ..very thankful they fix the problem More

by rosie.alb418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
January 29, 2019

Quick Didn't even have to have my car serviced told the attended what the problem was and it had since stopped. He told me what the issue was and I have ha More

by shereenellons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt, Scott Uruburu, Megan Wawrzynski
January 29, 2019

It was great untill your financail guy lied to me Jake/Rich/and your IT guy were great to dealer with they were very respectful and pleasant and deserve 5 stars . But the financial guy I was dealing w More

by tpallifr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Rich Held
January 28, 2019

Quick service Had an appt, took the car on time and turned it around very quickly. Didn’t upsell additional items. Matt was personable to work with. More

by spmaffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
January 28, 2019

Oil change I had my old change tires rotated did not take long at all I was in and out everything is good you ready for the next oilers change and rotation More

by bocbo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
January 27, 2019

A relaxing experience My husband and I went to Bob Johnson Buick to look for a new vehicle for him. While we were there I started looking at another model. I was given help More

by Lynn and Jim
Recommend Dealer
Yes
Employees Worked With
Rich Held, Dan Lennox, Doug Catlin
January 24, 2019

Absolutely perfect Bob Johnson is a very clean and professional environment to purchase and have your vehicle serviced. All the people I came in contact with are polite More

by jamfrgrsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lennox, Doug Catlin, Scott Uruburu
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