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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

February 10, 2019

Recent Normal Oil change and tire rotation It was determined that a throttle body cleaning was due. Now the car is starting up misfiring when sitting overnight. It rectifies itself in couple More

by mb2lamb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
February 08, 2019

Grant was very friendly n accessible Overall I have no complains. Everybody is friendly n address me by my name. The service dept is very good at meeting my car needs every time I visit. More

by sboiano1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Jardine, Frank Cassara, Matthew Gerhardt
February 08, 2019

Not your average car dealer. My sales rep was Grant Jardine. He listened carefully as to my needs without any pressure. Once we settled on an Acadia lease he was patient in explai More

by mr.mikeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Jardine (sales) Five Stars!, Doug Catlin
February 08, 2019

New Lease I traded in my old car for a new 2019 Buick Encore Lease. Everyone was amazing and helpful. Johnathan and Zach were extremely nice and patient with me More

by dangene1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stahl, Jon Hillengas, Frank Cassara
February 04, 2019

Excellent sales and service Dan Lennox was top notch to work with! He made this the easiest most pleasant car buying experience we’ve had! We’ll continue to come back and work More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both shuttle drivers , Dan Lennox, Megan Wawrzynski
February 03, 2019

Excellent Wonderful experience James was very friendly and helpful . Really got me a great deal for the money. I am really loving my new Terrain. Great deal More

by Lisa S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, James Tam
February 02, 2019

Service Appointment Brought in car for oil change and tire rotation. In and out in less than an hour. Waiting area was nice and clean with vending and free water if you More

by brucerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Epping, Matthew Gerhardt, Scott Uruburu
February 01, 2019

Fast, easy. friendly Took my gmc in for an oil change. Service was fast, easy, and the staff were all very friendly. The waiting area was comfortable too. More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
February 01, 2019

A+++++ Highly recommended Top of line service friendly salesman went above and beyond to make this the best Experiences possible for me .I had my truck shipped Salesman was More

by chrispep68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Distefano, Frank Cassara
January 31, 2019

Very Good Experience with Service Dept. No issues. They diagnosed the problem and made the repairs in a very timely fashion. Meghan was efficient, pleasant, and professional. The complime More

by Dr.Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry (Shuttle Srvc.), Megan Wawrzynski
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