Bob Johnson Buick GMC

Tire issue Your service guys are legit.. didn’t rake me over the coals on a simple staple tire hole that was missed maybe the week before . Less then 5$ & I’m Your service guys are legit.. didn’t rake me over the coals on a simple staple tire hole that was missed maybe the week before . Less then 5$ & I’m out the door.. be seeing y’all soon to talk lease renewal. I was gonna shop around but I think I’ve found a place that I would only come back to sign with... great job... made my decision easy going into March Madness week. More

Oil change, tire rotation Not to bad of a wait. Enjoyed talking with Grant and Rich about upcoming options. Loved the smell of popcorn in the showroom. GMC is #1! Not to bad of a wait. Enjoyed talking with Grant and Rich about upcoming options. Loved the smell of popcorn in the showroom. GMC is #1! More

Dont provide continuity of care I purchased a used certified pre owned vw. Also purchased the extended warranty. Bob Johnson's service areas do not have the capacity to accommodate I purchased a used certified pre owned vw. Also purchased the extended warranty. Bob Johnson's service areas do not have the capacity to accommodate the cars they sell. They Sent me to a vw dealer for a diagnostic. This review is not a reflection or evaluation of staff, they were friendly! More

Excellent Service My first time buying a car on my own. Joe Rotella was available to answer all my questions at any time of the day. Joe made me feel well-taking care. My first time buying a car on my own. Joe Rotella was available to answer all my questions at any time of the day. Joe made me feel well-taking care. Thank you for making this a great experience. Liliana More

Thanks for my car!!! I came to your store on RIdge Road and when the car i was looking for was not available your salesman was willing to look into those on line in the am I came to your store on RIdge Road and when the car i was looking for was not available your salesman was willing to look into those on line in the amount( I was comfortable spending), He looked at them with my son and I. Allowing me my personal choices and my sons help. He found the vehicle at your location and brought me down for the test drive ,was able to produce the car information, I was pleased that I was able to get the 3 year loan as was my desire. Thanks for the help and enjoyable purchase!!! More

First Oil Change My first service at this dealership. I was surprised and very happy to see Scott who I knew from Doan Buick was there. Also surprised to find out I My first service at this dealership. I was surprised and very happy to see Scott who I knew from Doan Buick was there. Also surprised to find out I had a free oil change that day. I'm pretty sure my salesman failed to mention that to me. More

Accommodating Service I had a problem with my break system, brought it once without and appointment and they had no problem fitting me in and did what they had to. The bre I had a problem with my break system, brought it once without and appointment and they had no problem fitting me in and did what they had to. The break system was fine for a few days but returned. So, I again brought it in on the spur of the moment and again they fit me in. This time they accessed the problem and it was going to take sometime and so they shuttled me home. They called me at home and said that a part was needed and they had to get it. Laster that day they called said the part just arrived and it was going to take sometime and would not finish that day. They said they could have a shuttle pick me up and I could keep my car but I said just keep it until done, I was good with that. I did not see me being picked up and keep my car home that night just to have to bring it in the morning. That being said they stayed in touch with me and called when it was done and I was out so my neighbor dropped me off, I got my vehicle and job well done. So, satisfied I am and have been on several other occasions if you read my past reviews. Bill Snacki I should also state that Scott is a good representative of your dealership and he stayed in touch with me through the completion. More

Excellent! Absolutely the best dealership! Excellent sales person, went above and beyond to get exactly what I wanted at a great price! If you need a vehicle, I Absolutely the best dealership! Excellent sales person, went above and beyond to get exactly what I wanted at a great price! If you need a vehicle, I highly recommend! More

Easy purchase Bill Norris made it so easy for me, just picked the car I wanted and the rest was so hassle free. Couldn't of been easier will definitely be back an Bill Norris made it so easy for me, just picked the car I wanted and the rest was so hassle free. Couldn't of been easier will definitely be back and Bill Norris is the best More

Awesome! Vince is the best! He took care of everything for me. Made the process quick and easy. I’m buying my next car from him! Vince is the best! He took care of everything for me. Made the process quick and easy. I’m buying my next car from him! More