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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

March 07, 2019

Fantastic Jon was very prompt, knowledgeable and courtious. Doug did an excellent job explaining the financing. Rich was very helpful with the lease trade in as More

by rayers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Jon Hillengas, Doug Catlin, Scott Kerhaert, Megan Wawrzynski
March 07, 2019

Great Experience This is the 3rd vehicle I have bought from this team over the last 4 years. As always, the process was very easy, the team worked tirelessly to make s More

by Matt Rochester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bennett, Andy Guarino, Doug Catlin
March 05, 2019

Quick Service Everything was ready at my appointment time. Right on time, inspection was complete and service was friendly. Wasn't sure about a previous service I More

by 1madone1550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vieira, Matthew Gerhardt, Scott Uruburu
March 04, 2019

Excellent tech help from Joe I was having an issue trying to set up my phone with the key fob app to enable remote start and some other functions. Joe (from the tech desk) provide More

by jdeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (from the tech help desk), Rich Held, Dan Lennox
March 01, 2019

Great place to buy a car The entire dealership was fantastic!!!! Everything about the purchase was made so easy. This was by far the best experience I've had. Thank you. More

by Buick driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Adam Williams, Frank Cassara
March 01, 2019

Service Dept. - Great customer service!! Scott Uruburu is awesome to work with! He gets my car in for service when I need work to be done even if before appointment. More

by djmur428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
March 01, 2019

Outstanding Service The drive up service located in the building is very convenient. I was in and out very quickly. Outstanding service was given by my service represen More

by andyteri88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt
February 28, 2019

Great Customer Service Grant Jardine was awesome and made my car buying experience stress free. Frank Cassara was extremely helpful and informative on the financial side of More

by stephaniegaffney528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Jardine, Frank Cassara
February 27, 2019

Vehicle Service The Service Advisors and repair Technicians are awesome!!!! I have never returned twice for the same issue, and they are the reason my vehicle has 168 More

by pellegrino.rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Matthew Gerhardt, Scott Uruburu, Megan Wawrzynski
February 27, 2019

Great Customer Service I brought my vehicle in for routine maintenance- oil change, tire rotation, and state inspection. First off. I like the fact that I was able to sched More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
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