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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

March 29, 2019

Great and Timely Service Brought my Buick in for NY State inspection and had a couple questions about my Buick's accessories. Scott was very accommodating checking me in - eve More

by dlisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu, Megan Wawrzynski
March 29, 2019

Megan corrected my problem beautifully I was having wi fi issues since my remote starter was installed. Megan did everything right to correct my problem even though I’d brought it in before More

by loricowley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Megan Wawrzynski
March 28, 2019

Enjoying my new GMC !! Little bumpier ride that my old gmc but I still like it. Still not to sure on how the car shuts off while stopped but I’ll get used to it! More

by jjmerlo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Frank Cassara
March 28, 2019

great Always great customer service. I only deal with two service people due to my experience. Scott and Matt take extra care of me when I am there. Serv More

by lavadah55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
March 27, 2019

Wonderful Experience and Great Customer Service I was really happy with the service experience I had. Pat was very accommodating and kind and really listened to what I wanted out of a vehicle. He ev More

by wade28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Pat Distefano
March 26, 2019

Great experience We are always treated well at Bob Johnson GMC Buick. Adam Williams and Matt Gebhart are great employees that have our complete trust. Customer for lif More

by swalsh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Adam Williams, Matthew Gerhardt
March 25, 2019

Great The service person was very nice and personable. The work was done quickly and correctly. The fixed the recall and did an oil and filter change More

by DAVE.MAGGIO
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
March 25, 2019

Scott was very helpful, Scott was out to please We we're very happy with the Service we had with Scott and Dustin. We would recommend Bob Johnson to family and friends. We will be back again More

by rakwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We appreciated Dustin getting a justed with the Acadi, Vincent Epping, Scott Uruburu
March 24, 2019

Great experience Very knowledgeable and helpful employees. Went that extra step and made my leasing a pleasurable experience. Highly recommendable staff and will certa More

by paraseas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector from Chevy dealership
March 23, 2019

Quick, easy, and friendly. We had some issues at another local dealership, but our experience at Bob Johnson what a night and day difference. Greg, Pat, Doug and Frank went out More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bennett, Pat Distefano, Frank Cassara, Doug Catlin
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