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Bob Johnson Buick GMC

Rochester, NY

3.8
282 Reviews

4389 W Ridge Rd

Rochester, NY

14626

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282 Reviews of Bob Johnson Buick GMC

April 18, 2019

Still waiting. When we purchased the vehicle we were told that any work that would be done at the dealership we would be given a courtesy vehicle to take with us, w More

by PDELELLA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Gerhardt
April 16, 2019

Great experience! I had a great experience from beginning to end! Dan was great and so easy to work with! I would recommend them to my family and friends any day! More

by jennc2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Dan Lennox, Frank Cassara
April 15, 2019

Great experience As a customer who lives an hour and a half away and wasn't afraid to drive for a good deal, I have heard many good things about Bob Johnson car dealer More

by cschmitt6054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stahl
April 14, 2019

Awesome Experience Grant was fantastic to deal with - super helpful, very patient, and completely answered our questions. Frank in finance was a tremendous help! We hi More

by burns47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Grant Jardine, Frank Cassara
April 11, 2019

Great Experience!! This is the 5th vehicle my family has purchased through Vincent Epping. Vincent was a pleasure to deal with, very friendly, and knowledgeable about t More

by Boys2Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Epping, Doug Catlin
April 11, 2019

Good experience Bill Norris did a good job selling us the truck - no pressure. I showed up at random, and he explained the features and worked up an offer right the More

by wayne.mcfarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Bill Norris
April 11, 2019

They were smart to hold on to the Doan employees!! Was a long patron of Doan and am happy to be continuing my relationship with Scott and Matt in the Service Department - they have overseen the care o More

by SANDRAWILLSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Gerhardt, Scott Uruburu
April 11, 2019

Awesome! Dan did an amazing job! Very knowledgeable, and courteous, he also took his time explaining all the details of the vehicle which was very helpful. H More

by andrea.pisano42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lennox
April 10, 2019

Terrain Lease Sam brought me down from Bob Johnson Chevy. He and Pat helped me out. Great service. I will be back when my lease is up. More

by z_morley
Recommend Dealer
Yes
Employees Worked With
Pat Distefano
April 09, 2019

AWESOME EXPERIENCE Our recent experience in the leasing of our new GMC Sierra was stress free with no pressure. Almost too easy. Which we loved. Our salesperson, Dan Len More

by jirvine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Dan Lennox, Doug Catlin
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