Bob Johnson Buick GMC
Rochester, NY
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282 Reviews of Bob Johnson Buick GMC
Salesman Andy was great and a blast to work with! Our son recommended Andy to us. Our son purchased several vehicles from him. Our first meeting with him was very easy. He was a pleasure to work with, Our son recommended Andy to us. Our son purchased several vehicles from him. Our first meeting with him was very easy. He was a pleasure to work with, got us financed for a lease and the finance manager was great also. They stayed open until we finished our purchases, as we were still there at closing time! We definitely will recommend the dealership! Kudos to all that work there! More
Awsome Andy guarino is awsome and always takes care of us and the atmosphere at bob Johnson Buick was awsome would definitely go here again in future Andy guarino is awsome and always takes care of us and the atmosphere at bob Johnson Buick was awsome would definitely go here again in future More
painless! Very thorough and professional. Matt, in service was excellent as were the professionals that served my truck. Even with just warranty work being done Very thorough and professional. Matt, in service was excellent as were the professionals that served my truck. Even with just warranty work being done, I was totally satisfied. More
Megan is the best! Friendly, attentive, honest and professional are just a few words that describe my experience. My service manager, Megan was knowledable, timely and c Friendly, attentive, honest and professional are just a few words that describe my experience. My service manager, Megan was knowledable, timely and caring. Asa customer, I couldn’t ask for a better experience. More
Great Sale person★ Vincent is Great ! He sold ne my first GMC lease. He remembered me from before that makes a difference. He didn't just walk bye my daughter and me ! Vincent is Great ! He sold ne my first GMC lease. He remembered me from before that makes a difference. He didn't just walk bye my daughter and me ! More
Lease new vehicle & Service 2 vehicles Fantastic salesman and staff at this dealership! Even though there was quite a delay in getting my new vehicle (circumstantial; no fault of anyone in Fantastic salesman and staff at this dealership! Even though there was quite a delay in getting my new vehicle (circumstantial; no fault of anyone in particular), I would still recommend this dealership and my salesman, Vincent Epping! I also had an opportunity to have an appointment with the Service Department at this location and was thoroughly impressed with not only the staff in the Service Department, but the quickness/swiftness of service that was done and the attention to detail. As long as I have a vehicle that qualifies for service at this dealership, I will always bring them for service here! So much that I recommended and had my husband change his vehicle's service location and he has since made a service appointment here. The quality of service and the length of time of the service being done is leaps and bounds better than the other Bob Johnson (Chevy) location. More
Experience Jonathan was great to work with. There was no pressure. He explained each step of the process and everything was easy to understand and efficient. Jonathan was great to work with. There was no pressure. He explained each step of the process and everything was easy to understand and efficient. More
Excellent as always This is my third lease with the dealership and my second with Adam Williams. Every experience is great whether it's with sales or service. Thanks guys This is my third lease with the dealership and my second with Adam Williams. Every experience is great whether it's with sales or service. Thanks guys and girls! More
Well Done! No issues. Lube/Oil Change & Tire Rotation Work... done within an hour... good promo price... Work well done! Scott is a good guy to work with.... Ans No issues. Lube/Oil Change & Tire Rotation Work... done within an hour... good promo price... Work well done! Scott is a good guy to work with.... Answers questions and handles getting work done efficiently. More
Decide for yourself Every visit for service on my Acadia I am greeted pleasantly and the service is generally quick and to my satisfaction. On one occasion my tires were Every visit for service on my Acadia I am greeted pleasantly and the service is generally quick and to my satisfaction. On one occasion my tires were rotated and the lug nuts had not been tightened resulting in one falling off next to my car. The service manager offered a discount on a future visit. This last visit for oil change and tire rotation, I had new wiper blades installed however the plastic sheath on the driver side had not been removed so when I turned them on to try them out while driving down the road, the solvent just smudged across the window obscuring my view. Did not call to complain, just hoping there are no future issues. More