
Bob Johnson Auto Group
Rochester, NY
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191 Reviews of Bob Johnson Auto Group
Replacing my 17-year-old car was easy and painless I started my car shopping at Dorschel for two main reasons: their TV ads aren't annoying, and they never mailed me a fake key or deceptive "winner" sc I started my car shopping at Dorschel for two main reasons: their TV ads aren't annoying, and they never mailed me a fake key or deceptive "winner" scratch-off to get me in their door. I ended my car shopping at Dorschel because after I walked in their door of my own free will, they did everything right. Joe was extremely helpful at every step in the process and never pressured me in any way. I'm not very social and wouldn't be one to recommend anything to others, but on the night that I picked up my new car, my first stop on the way home was to drop in on a casual gathering of friends, where I found myself recommending Dorschel. Nobody asked me to do that. More
Third time buying car We had a great experience again this time, our salesman took the time to go over everything with us and it was a great expereince We had a great experience again this time, our salesman took the time to go over everything with us and it was a great expereince More
Courteous, efficient service from salesman Salesman Eliseo Mercado took the time to explain various vehicles in our price range in an effort to discover the right vehicle for us at the right pr Salesman Eliseo Mercado took the time to explain various vehicles in our price range in an effort to discover the right vehicle for us at the right price. More
Wonderful The whole experience made me feel the dealership understood my needs. The car I picked out and the lease met my needs also. Mark Intini is a wonderful The whole experience made me feel the dealership understood my needs. The car I picked out and the lease met my needs also. Mark Intini is a wonderful salesman. Give him a raise! More
Professionalism at it's highest!! This is my second purchase at Dorschel Nissan. I've never had better service! Mark Angelo spent a lot of time explaining everything..if I had a questi This is my second purchase at Dorschel Nissan. I've never had better service! Mark Angelo spent a lot of time explaining everything..if I had a question it was promptly answered. I can't ever imagine going to another place. LOVE my new Nissan Rogue~~ !! Thanks Mark Angelo More
Worst nightmare ever Auto price was not the issue.The most unprofessional salesman have encountered. Refused to return calls after down payment, accosted insurance rep,. d Auto price was not the issue.The most unprofessional salesman have encountered. Refused to return calls after down payment, accosted insurance rep,. degraded coworkers to customers, Training so poor he could no make out simplest paperwork. AS he represents dealership, I would advise anyone to choose another dealership. Hie training was very poor how much training do the service staff have. How does one trust ones care to the service dept? More
Excellent Came late one night, (30 min before closing) Worked with Mark until way after closing time. Picked out car , made the deal. Picked up car., includ Came late one night, (30 min before closing) Worked with Mark until way after closing time. Picked out car , made the deal. Picked up car., including all necessary paperwork and tour. Mark was courteous and very helpful as well as thorough. He called next day to insure I was satisfied or needed any further help. All is good so far! More
Great! I had a great and fun experience at Dorschel Nissan when I bought my 2017 Rouge. Bill was very professional, informative and patient. I highly recom I had a great and fun experience at Dorschel Nissan when I bought my 2017 Rouge. Bill was very professional, informative and patient. I highly recommend him to anyone who wants to buy/lease a vehicle. Again, he made it a fun experience for me and my daughters. Keep up the awesome work Bill! :) More
Professional, comfortable, and very satisfied I had a great experience at Dorschel Nissan when I purchased my 2017 Murano. Bill was very professional, extremely helpful, and did not give up trying I had a great experience at Dorschel Nissan when I purchased my 2017 Murano. Bill was very professional, extremely helpful, and did not give up trying to find me the car and payment that suited my financial capabilities. He catered to me by making the experience effortless while I cared for my son who had just had surgery. He picked me up when I was having trouble finding someone to bring me to the dealership to pick up my vehicle. Bill went above and beyond by assisting with understanding insurance and how to get the most affordable coverage. I am extremely satisfied with the service and I am thrilled that I have my new Murano! More
Great I would come back to buy a other vehicle , the service was friendly and great ,the sale person took time to explain everything about the vehicle, wh I would come back to buy a other vehicle , the service was friendly and great ,the sale person took time to explain everything about the vehicle, which was great. More