Bob Johnson Auto Group
Rochester, NY
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189 Reviews of Bob Johnson Auto Group
Got it done! We were desperate to lease a new car as an old one was rolling off lease. Covid 19 has shut down most car dealers and the ones open were not able to We were desperate to lease a new car as an old one was rolling off lease. Covid 19 has shut down most car dealers and the ones open were not able to function well with the exception of Dorschel. Amy responded immediately and within hours made a deal on a car. Two days later we signed and took possession. Rick Walton made the process super easy and quick. I highly recommend Dorschel for your next auto purchase. More
Go to Dorschel I was looking for a used vehicle that was the newest, lowest mileage, and had a fair price. The vehicle I bought was excellent and the price was just I was looking for a used vehicle that was the newest, lowest mileage, and had a fair price. The vehicle I bought was excellent and the price was just about the same as Kelly Blue Book. I was very happy with the deal I got and was treated great by Eliseo Mercado. He is an excellent salesman. I would recommend Dorschel to anyone that wants a great deal. More
We went in to trade in our old Nissan Pathfinder and ended up getting a new 2020 Pathfinder with the help of Bill Treadway. He wasn’t pushy with us and listened to what we wanted and the price range we ended up getting a new 2020 Pathfinder with the help of Bill Treadway. He wasn’t pushy with us and listened to what we wanted and the price range we wanted to be in. It was a pleasure doing business with him and the car dealership. Kirk and Tonda Herman More
Great people, great dealership! These people are great! On top of their game and service the heck out of you. Something that is missing in today’s business world it seems. These people are great! On top of their game and service the heck out of you. Something that is missing in today’s business world it seems. More
Very good service and reasonable deal! Mark is very patient and courtesy, make us feel at home! So good to meet him! We decided to sign the car right away! patient and courtesy, make us feel at home! So good to meet him! We decided to sign the car right away! More
Professional We told our salesperson the vehicle and price range we were interested. No hassles, no bull, no pressure. He simply gave us what we wanted and explain We told our salesperson the vehicle and price range we were interested. No hassles, no bull, no pressure. He simply gave us what we wanted and explained how he arrived at the lease price we were interested in. More
No Follow Through on Promised Service I purchased a used car in February 2019. The salesman was wonderful and we had a great time. He made the process very easy. There were two problems I purchased a used car in February 2019. The salesman was wonderful and we had a great time. He made the process very easy. There were two problems that needed fixing and I was told that the service department would contact me in a week or so. I sent several follow up emails to my salesman and after the initial thank yous, never heard from him again other than a form letter email telling me it may be time for service (oil change). Seven months later after probably 4-5 emails, I've given up on expecting this to be remedied. I live an hour away and would have to take a day off in order to take the car up and wait for the repairs to be done. My husband is retired and could do this, however, he spends most of his week at a local race track prepping the surface for a weekly race so our available time is greatly limited. I'm extremely disappointed since every other aspect of this transaction went so smoothly. I would not recommend Dorschel based on this experience. More
Great customer service! Ed W. was so nice and knew his stuff. Everyone was so friendly. The dealership is so clean. Thank you so much for the great experience. Ed W. was so nice and knew his stuff. Everyone was so friendly. The dealership is so clean. Thank you so much for the great experience. More
Great experience and value Eliseo Mercado made my leasing experience seamless and easy. Dorschel Nissan provides a hassle free experience and I highly recommend the dealership Eliseo Mercado made my leasing experience seamless and easy. Dorschel Nissan provides a hassle free experience and I highly recommend the dealership and Eliseo. You won’t be disappointed. More
My New Nissan We had a recurring issue with a 2017 Kia.We requested a different vehicle.Dorshel dealer bought back the Kia and we purchased a Nissan.Chris Stelter w We had a recurring issue with a 2017 Kia.We requested a different vehicle.Dorshel dealer bought back the Kia and we purchased a Nissan.Chris Stelter was very helpful and this experience has restored our confidence in the Dorschel dealerships More