Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Ferrando Ford
Girard, PA
2,322 Reviews
Since 1980, Bob Ferrando Ford has proudly been family owned and operated, serving our community with honesty, integrity, and a commitment to exceptional customer care. For more than four decades, we’ve built our reputation on treating every customer like family — because to us, you are.
Located on 13 spacious acres, our dealership offers an extensive selection of new Ford vehicles and quality pre-owned models, giving you the inventory and variety you deserve all in one convenient location.
We are especially proud of our 73-degree heated Used Car Factory Superstore, providing a comfortable indoor shopping experience in thw winter. No matter the weather outside, you can browse our carefully inspected pre-owned inventory in total comfort.
Our dedication to excellence has earned us the prestigious Ford President’s Award, recognizing outstanding achievement in customer satisfaction. We are also a CARFAX Lifetime Dealer, demonstrating our long-standing commitment to transparency and vehicle history reporting you can trust.
From sales and financing to expert service and maintenance, our experienced team is here to support you every step of the way. At Bob Ferrando Ford, we don’t just sell vehicles — we build lasting relationships.
We look forward to welcoming you to our dealership and showing you why generations of families continue to choose Bob Ferrando Ford.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,322 reviews
March 26, 2026
Shawn was knowledgeable and pleasant. He made the process enjoyable and my wife and I left very happy. He made the process enjoyable and my wife and I left very happy. More
by belczykt
March 25, 2026
They told me the cost upfront, and they were prompt in doing the service. They were very polite too. doing the service. They were very polite too. More
by bemeeker
Verified CustomerMarch 24, 2026
Been a customer of Shawn's for over 20 years, always a great experience and the best customer service! Will continue to be his customer for years to come! Thank you again, very happy wife!! great experience and the best customer service! Will continue to be his customer for years to come! Thank you again, very happy wife!! More
by Jralph71
March 22, 2026
Everything went smoothly and Arlen was awesome as always! Thanks Arlen! We were able to schedule fast, service was great, Arlen is easy to talk to and we are happy as can be! Thanks Arlen! We were able to schedule fast, service was great, Arlen is easy to talk to and we are happy as can be! More
by Chelseyjroberts
March 21, 2026
I had an issue with my phone not connecting and they were able to detect the problem and fix it able to detect the problem and fix it More
by pac1n2
March 20, 2026
I had great service, good communication, and my problem was quickly fixed. I appreciate the good communication. was quickly fixed. I appreciate the good communication. More
by Jmyron711
March 20, 2026
?? Always a pleasant experience with Arlen and Colby and everyone that is associated with the transaction. everyone that is associated with the transaction. More
by Nat.bj
March 19, 2026
Keaton had a down to earth great personality. We were extremely happy with the numbers that were produced from the management. They as a team made us choose this Ford dealership rather than the o We were extremely happy with the numbers that were produced from the management. They as a team made us choose this Ford dealership rather than the other 5 dealerships i was looking at working with. More
by Sgwin74
March 17, 2026
Quick appointment and the reason I was there was handled. Communication was good and vehicle taken care of Communication was good and vehicle taken care of More
by andrew.mcintosh8
March 13, 2026
For 20+ years, Ferrando's have treated us like royalty! ALWAYS fast, easy and polite from start to finish! From sales to service, they are top notch! ALWAYS fast, easy and polite from start to finish! From sales to service, they are top notch! More
by LEIGHANNE56
